Delivery Manager

We are looking for a highly motivated Delivery Manager (or Associate Manager, depending on experience level) to join our Delivery team. In this role, you will be responsible for implementing AI-powered solutions for our global retail clients. You will manage delivery processes end-to-end, working closely with internal product, engineering, and customer success teams, as well as client stakeholders.

The ideal candidate is a strong project and people manager who is comfortable in client-facing roles, has experience in inventory and demand planning, and is passionate about delivering operational excellence in complex, multi-stakeholder environments.

What You’ll Do

● Lead the successful delivery and implementation of Invent.ai’s inventory and pricing solutions to enterprise clients

● Serve as the key point of contact for client stakeholders during the delivery phase

● Manage project scope, timelines, milestones, and resource allocation in alignment with Invent’s delivery methodology

● Ensure high-quality delivery in line with Invent.ai standards and processes

● Collaborate with internal teams to align technical delivery with client needs

● Lead, coach, and develop cross-functional delivery teams

● Anticipate and manage project risks and dependencies, ensuring proactive communication and resolution

● Ensure client satisfaction and long-term relationship building through consistent, value-driven delivery

● Contribute to the continuous improvement of delivery processes and internal tools

Requirements

● 7+ years of experience in project or program management, preferably in enterprise SaaS or consulting

● Experience in inventory optimization, demand forecasting, or supply chain planning is strongly preferred

● Background in Industrial Engineering, Supply Chain Management, or a related quantitative field

● Strong track record of client-facing delivery experience across multiple markets (international experience is a big plus)

● Demonstrated ability to manage complex projects with multiple stakeholders and cross-functional teams

● Experience managing and mentoring team members, providing feedback and coaching

● Excellent organizational and communication skills in English

● Proficiency in project management tools (e.g., Jira, Asana, MS Project)

● Analytical mindset with a strong understanding of retail supply chain dynamics

● Coding and analytics experience using SQL and at least one analytics-focused language such as Python is a plus

Core Competencies

● Collaboration & Communication: Builds strong teams and manages stakeholders effectively

● Client-Centricity: Puts client needs at the heart of all decisions and actions

● Consulting Skills: Delivers insight-driven, value-added recommendations

● Results Orientation: Owns outcomes and drives performance

● Proactive Mindset: Anticipates challenges and solves them early

● Team Development: Coaches and supports continuous learning

● Agility & Innovation: Adapts quickly and encourages creative thinking