Hybrid IT Architecture Delivery
Lead architecture and delivery across secure hybrid environments including:
- On-premise data centre infrastructure
- Private Cloud Platforms (Hypervisor/Containers)
- Backup, DR and cyber vault architecture
Oversee:
- High availability and multi-site resiliency design (stretched clusters)
- Security zoning and microsegmentation
- Business continuity alignment to mission SLAs
Private 4G/5G Mobile Core Architecture Oversight
Co-lead deployment and integration of:
- EPC / 5GC components (AMF, SMF, UPF, HSS/UDM, PCF)
- Shared RAN integration
- Redundant user plane design
- Network slicing (where applicable)
- Edge computing interoperability
Ensure delivery aligned to:
- CII-grade safety-critical uptime
- Mission-critical QoS and latency assurance
- SOC and observability platform integration
- Telecom-grade high availability and failover mechanisms
Provide cross-layer assurance between mobile core, IT infrastructure, and service management systems.
Network Observability (Elastic Stack)
Own architecture and deployment of Elastic-based observability platform:
- Elasticsearch, Logstash, Kibana
- Infrastructure Monitoring
- SIEM integration
- Telco telemetry ingestion (5G KPIs, GTP, PFCP metrics)
- Synthetic monitoring and service health dashboards
Key Outcomes:
- Single pane of glass across:
- IT infrastructure
- Mobile core
- Security logs
- AI-driven anomaly detection
- Cross-layer incident correlation
- Mission assurance dashboards for executive leadership
- SLA and compliance visibility
Drive observability-first operational culture.
Service Management Platform (ServiceNow)
Lead implementation and operationalisation of:
- ITSM (Incident, Problem, Change, Request)
- CMDB (including telco and infrastructure asset modelling)
- ITOM (Discovery, Event Management)
- Service Mapping
- SecOps integration
- Workflow automation
Ensure:
- Closed-loop automation:
Elastic alerts → ServiceNow ticketing → orchestration workflows
- Mission-based SLA modelling
- Integrated IT + Telco service visibility
- Automation-led incident response
- Operational reporting for agency leadership
Security & Classified Environment Governance
Partner with CISO and security stakeholders to ensure secure-by-design delivery.
Oversee:
- Secure enclave architecture
- Network segmentation and boundary defence
- Data encryption (at rest and in transit)
- Bastion host and privileged access management
- Zero Trust architecture implementation
Engage with:
- Security assessors
- Government accreditation authorities
- Compliance audit bodies
Managed Services Transition
Define and operationalise the Target Operating Model (TOM) for steady-state operations.
Oversee:
- Transition from build to run
- L1–L3 support structure
- NOC/SOC integration
- Escalation matrix and RACI governance
- Operational playbooks and runbooks
Drive:
- Observability-first operational readiness
- Automation and AIOps roadmap
- Cross-functional integration between IT, Telco, and Security teams
- Continuous service improvement model