Who are we?

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non-critical power systems, plumbing, fire control and suppression systems, roofing, exterior grounds, and all related vendor-supported activities within a mission-critical data center environment.

A key focus of this role is the safe, reliable, and efficient maintenance of HVAC and cooling infrastructure, including chilled water systems, CRAC/CRAH units, air handling equipment, refrigeration components, pumps, valves, controls, and associated Building Monitoring System alarms. The role is expected to support preventive maintenance, troubleshooting, root-cause analysis, corrective actions, and continuous improvement of cooling performance to ensure optimal environmental conditions for critical IT operations.

This fast-paced role supports overall Data Center operations by maintaining and improving critical infrastructure through scheduled maintenance, ad hoc repairs, inspections, and technical troubleshooting, with particular attention to HVAC reliability, energy efficiency, operational resilience, and compliance with safety standards.

Leadership & Operational Excellence

Demonstrate strong technical leadership by building an engaged, confident team and maintaining clear operational oversight. Provide weekly management updates on preventive maintenance, corrective actions, risks, upcoming work, and HVAC-related reliability priorities.

Proactively plan and lead engineering drills, review vendor reports, monitor cooling system trends, and conduct regular team meetings to address operational challenges, lessons learned, and continuous improvements across mechanical and environmental systems.

Maintain full ownership of the change management process by submitting and reviewing change requests within the agreed customer notice period, ensuring timely approvals, thorough risk assessments, MOP creation, and effective coordination with stakeholders and vendors to support safe, compliant, and resilient operations.

Responsibilities

Regular Infrastructure Maintenance

• Completes all maintenance protocols, plans, and site checks on time and accurately, including daily, weekly, and monthly inspections.

• Performs planned preventive and corrective maintenance on mechanical, electrical, HVAC, cooling, and special systems.

• Troubleshoots HVAC and environmental issues, including cooling performance, airflow, temperature and humidity control, alarms, leaks, and equipment faults.

• Supports the maintenance of chilled water systems, CRAC/CRAH units, air handling units, pumps, valves, controls, refrigeration components, and associated mechanical equipment.

• Makes minor changes to mechanical, electrical, HVAC, and special systems where required and within approved procedures.

• Addresses, reports, resolves, and investigates major failures, significant problems, and delays, contributing to root-cause analysis and corrective action plans.

• Ensures that sufficient spare parts are available on site for frequently used parts or parts with long lead times, maintaining an accurate critical spares register.

• Monitors and responds to BMS alarms in accordance with engineering policies and procedures, with particular attention to environmental and cooling-related alerts.

• Maintains plumbing and fire suppression systems.

Vendor Management

• Coordinates with vendors to ensure maintenance activities are carried out in line with Equinix requirements, with a strong focus on HVAC, cooling, mechanical, and electrical infrastructure.

• Reviews vendor maintenance reports, service records, and recommendations related to HVAC systems, electrical systems, and critical facilities equipment.

• Edits and tracks the work approval process for service providers, including briefing at the start of work, control of work during the day, and final review of completed work.

• Recommends changes and updates to technical files for plant and equipment in cooperation with vendors and supervisors, ensuring as-built drawings and technical documentation remain accurate and up to date.

Process and Policy Administration

• Creates engineering scripts, switching schedules, and method statements to support safe operations and planned maintenance activities.

• Ensures all Equinix safety standards are followed during HVAC, mechanical, electrical, and critical infrastructure maintenance.

• Ensures quality procedures related to preventive maintenance, corrective maintenance, incident response, and change management are consistently applied.

• Supports correct incident management processes, especially for cooling degradation, HVAC alarms, electrical events, environmental deviations, and service-impacting infrastructure issues.

• Reviews processes, procedures, and systems, communicating deviations and proposed improvements to support operational resilience and continuous improvement.

• Develops training materials and supports training of Data Center employees in relevant engineering topics, with emphasis on HVAC maintenance, cooling reliability, BMS response, and safe electrical awareness.

Qualifications

Knowledge and Experience

• Strong hands-on experience in HVAC maintenance, mechanical systems, and cooling infrastructure, ideally within data centers, critical environments, industrial sites, hospitals, hotels, manufacturing plants, or large commercial buildings.

• Good working knowledge of chilled water systems, CRAC/CRAH units, air handling units, pumps, valves, controls, refrigeration components, airflow management, temperature and humidity control, and BMS alarm response.

• Solid understanding of electrical infrastructure and safe electrical working practices, including critical and non-critical power systems, generators, UPS systems, switchgear, and distribution equipment.

• Understanding of relevant codes, compliance regulations, safe work requirements, risk assessments, method statements, and permit-to-work processes.

• Familiarity with technical documents such as design drawings, schematics, data sheets, technical manuals, maintenance plans, and as-built documentation.

• Relevant experience may include building or facility maintenance, HVAC technician roles, mechanical maintenance, electrical maintenance, generator repair, aircraft mechanics, automotive mechanics, or other hands-on technical backgrounds.

• Refrigeration handling certification is preferred; electrical or mechanical license is also preferred.

Skills and Attributes

• Strong troubleshooting mindset with the ability to diagnose and resolve HVAC, mechanical, environmental, and electrical infrastructure issues in a timely and safe manner.

• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting, and manual dexterity, with or without reasonable accommodation.

• Ability to work days, nights, weekends, and holidays when needed or required.

• Familiar with common applications needed to perform daily tasks, including CMMS, CRMs, productivity software, and drawing or drafting software.

• Skilled at working in alignment with relevant safety measures, operational procedures, and critical environment standards.

• Skilled at communicating with and managing vendors, especially for HVAC maintenance, cooling performance, electrical works, and technical service delivery.

• Able to communicate effectively with others, including oral and written instructions, incident reporting, maintenance updates, and escalation of technical risks.

• Knowledge of Swedish is considered a plus.

• Excellent problem-solving, teamwork, ownership, and continuous improvement skills.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.