Database Manager
Eclipse Recruitment · Grafton, Auckland ·
- Work mode
- Onsite
- Category
- Management
Love data? Lead the people, systems and thinking that make an impact on this charitable organisation.
We're looking for an experienced CRM and data professional who genuinely enjoys working with data.
You'll lead a small, experienced Database Team within a well-established and highly respected organisation, working across the business to help people get the information and insights they need from a significant supporter database.
This is a role for someone who combines strong CRM capability with excellent relationship and people skills. You'll understand what people are trying to achieve, ask the right questions and help find the best solution, while providing direction and priorities for your team.
You'll also look ahead. The organisation is embarking on a substantial digital transformation programme, and this role will be heavily involved. You'll bring a forward-thinking approach to CRM and data, helping determine what the organisation needs from its systems and tools and how its data capability should evolve.
The role
You'll be responsible for:
You'll bring:
The opportunity
You'll inherit a stable, capable team and have the opportunity to provide direction, strengthen relationships across the organisation and help shape the future of its CRM and data environment.
If you love data and you're looking for a role with real ownership, where your input will be valued and you'll work alongside a passionate and motivated Marketing & Communications team, we'd love to hear from you.
We're looking for an experienced CRM and data professional who genuinely enjoys working with data.
You'll lead a small, experienced Database Team within a well-established and highly respected organisation, working across the business to help people get the information and insights they need from a significant supporter database.
This is a role for someone who combines strong CRM capability with excellent relationship and people skills. You'll understand what people are trying to achieve, ask the right questions and help find the best solution, while providing direction and priorities for your team.
You'll also look ahead. The organisation is embarking on a substantial digital transformation programme, and this role will be heavily involved. You'll bring a forward-thinking approach to CRM and data, helping determine what the organisation needs from its systems and tools and how its data capability should evolve.
The role
You'll be responsible for:
- Leading, supporting and developing a capable and established Database Team
- Managing and prioritising requests into the team
- Working with stakeholders to understand their needs and help them make better use of data
- Leading the ongoing development and improvement of CRM and database systems
- Providing direction on future CRM and data requirements
- Ensuring strong data quality, governance, security and processes
- Enabling useful reporting and insights to support decision-making
- Managing relationships with IT providers and other external partners
- Playing a key role in a substantial organisation-wide digital transformation programme
You'll bring:
- Strong CRM and database experience, ideally working with a sizeable and complex database
- A genuine passion for data and curiosity about how it can be used more effectively
- Excellent relationship management and communication skills
- The ability to understand business needs and translate them into practical CRM and data solutions
- Experience improving CRM systems, processes or data capability
- The ability to look beyond today's requirements and identify future system and data needs
- Leadership or people management experience
- Strong data governance and reporting capability
- A collaborative, solutions-focused approach
The opportunity
You'll inherit a stable, capable team and have the opportunity to provide direction, strengthen relationships across the organisation and help shape the future of its CRM and data environment.
If you love data and you're looking for a role with real ownership, where your input will be valued and you'll work alongside a passionate and motivated Marketing & Communications team, we'd love to hear from you.