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At AIG, we are reimagining the way we help customers to manage risk. Join us as a Data Quality IMR Analyst – APAC Region to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Data Management & Governance
As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success.
We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization.
Why this role matters:
High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to senior leadership across business, technology, risk and compliance functions.
How you will create an impact
The Issue Management and Remediation (IMR) Analyst will drive the end-to-end data issue lifecycle for the APAC region — from intake and triage through root cause analysis, remediation planning, execution oversight, and closure validation. This role partners closely with data owners, technology teams, business stakeholders, and risk and compliance functions to ensure data issues are resolved in a structured, timely, and auditable manner consistent with our enterprise data governance framework.
The APAC IMR Analyst will be the regional anchor for issues affecting APAC business lines, with particular focus on regulatory-driven data issues, financial reporting data, customer data, and cross-border data flows. This role works closely with regional business partners and global IMR leads in EMEA and North America.
Key Responsibilities
Act as the primary APAC point of contact for data quality issues, managing the full issue lifecycle from intake through resolution and closure.
Partner with business, technology, risk, compliance, and data governance stakeholders to investigate, prioritize, and remediate data quality issues.
Facilitate root cause analysis and support the development of sustainable remediation plans to address underlying data issues.
Monitor remediation activities, manage dependencies, and escalate risks or delays to ensure timely resolution.
Maintain audit-ready documentation and ensure issues are resolved in line with enterprise data governance standards and regulatory expectations.
Produce data quality dashboards, KPI/KRI reporting, and trend analysis for senior leadership and governance forums.
Identify recurring data quality themes and opportunities to strengthen controls, processes, and governance practices.
Support continuous improvement of data quality issue management processes, tooling, and best practices across the region.
Required Qualifications
Bachelor’s degree in management information systems, Finance, Business, or a related discipline.
Experience in data governance, data quality, data management, operational risk, or audit, with demonstrated involvement in issue management or remediation within financial services, insurance, healthcare, or another regulated industry.
Working knowledge of data governance and regulatory frameworks, data quality dimensions, and data lineage concepts.
Hands-on experience with issue/workflow tooling such as ServiceNow, Collibra, Informatica Data Management Cloud, or equivalent platforms.
Exposure to cloud data platforms and modern data architecture patterns, with proficiency in SQL and the ability to navigate large datasets for investigation and validation purposes.
Basic analytical skills with the ability to investigate or guide investigation of data issues across systems, transformations, and reporting layers.
Excellent written and verbal communication skills, including the ability to translate technical findings for non-technical audiences and produce executive-ready reporting.
Demonstrated stakeholder management skills, with experience influencing without direct authority across business and technology functions.
Certifications such as CDMP, DCAM, or equivalent data management credentials.
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
Functional Area:
DT - Data
American International Group, Inc.