Data Product Manager

Job Type:

Permanent

Build a brilliant future with Hiscox

Product Manager, Data Science, AI & Innovation

Position: Data Product Manager

Reports To: Director of Product & Delivery, Data Organization

Location: Atlanta, GA; Boston, MA; NYC Manhattan; West Hartford, CT (Hybrid)

The Team:

Our Data organization creates and manages a portfolio of trusted, reusable, and governed data products that deliver measurable business value and drive profitable growth for the company. We operate an agile, product-based delivery model with cross-functional scrum teams aligned to business objectives and key results. We are in the midst of a deliberate shift toward an AI-first operating model — embedding AI, GenAI, and intelligent automation into how we discover, build, deploy, and scale data products, and this role sits at the leading edge of that shift, partnering with our data science, AI engineering, and intelligent automation teams to turn emerging capability into real business outcomes.

About the Role:

We are looking for a Product Manager to own the data products and capabilities delivered by our intelligent automation, data science, and AI engineering teams. Where our core and steady-state data products keep the business running, this role is focused on what's next — defining, prioritizing, and delivering the models, automations, and AI-enabled capabilities that create new value for business stakeholders across the US value chain (marketing, operations, underwriting, claims, distribution, and finance).

This is a forward-looking, technically fluent product role for someone who understands both the art of the possible and the discipline of shipping production-grade data science, automation, and AI products. You will partner daily with data scientists, ML/AI engineers, and automation engineers to translate ambiguous business problems into well-scoped product initiatives, and you will be expected to actively drive horizon scanning — working with these teams, business stakeholders, vendors, and the broader industry to proactively anticipate, evaluate, and bring forward what's next in data science, automation, and AI so the organization stays ahead rather than reactive.

You will own the roadmap, backlog, and outcomes for this product area end to end, ensuring every automation, model, and AI capability we build is grounded in a clear business case, responsibly governed, and designed to scale.

What You'll Do:

Product Ownership, Vision & Strategy:

• Define and own the vision, strategy, and roadmap for data products and capabilities delivered by the intelligent automation, data science, and AI engineering teams.

• Translate business problems and opportunities into well-defined product initiatives, with clear hypotheses, success metrics, and business cases for automation, data science, and AI investments.

• Prioritize and sequence a backlog that balances quick-win automations, applied data science use cases, and larger AI/ML product builds against business value and delivery capacity.

• Champion the organization's AI-first operating model, ensuring new data products are designed from the outset for responsible AI use, scalability, and integration with the broader data platform.

Horizon Scanning & Innovation:

• Drive structured horizon scanning with the data science, automation, and AI engineering teams, business stakeholders, industry peers, and vendors to proactively identify emerging tools, techniques, and use cases.

• Evaluate emerging AI, GenAI, machine learning, and automation capabilities for applicability and value to the business, and translate promising innovations into proof-of-value and pilot proposals.

• Maintain an active view of the competitive and industry landscape in P&C insurance data science and automation, sharing relevant insights with leadership and stakeholders to inform strategy.

• Foster a culture of experimentation, running structured pilots and proofs of concept to test new capabilities before committing to full-scale investment.

• Perform hands-on data analysis and SQL-based investigation to validate data quality, troubleshoot issues, and inform product decisions.

• Manage capability-related incidents, questions, and escalations, communicating clearly with technical and non-technical audiences alike.

• Validate and sign off on innovation products, confirming accuracy, functionality, and Enterprise Data management (EDM) standards are met.

Stakeholder & Delivery Partnership:

• Partner with business stakeholders across US business functions to understand their goals and identify opportunities for automation, data science, and AI to create value.

• Work closely with data scientists, ML/AI engineers, and automation developers to scope, refine, and validate requirements, acceptance criteria, and model/automation performance expectations.

• Partner with the Delivery Manager and Scrum Masters to keep the backlog refined, sequenced, and ready for delivery within agile ceremonies.

• Communicate roadmap, tradeoffs, experimentation outcomes, and innovation findings clearly to both technical teams and business/executive stakeholders.

• Collaborate with peer Product Managers, Architecture, and Governance teams to ensure new automation, data science, and AI products integrate cleanly with core and steady-state data platforms.

What Success Looks Like:

Outcomes are defined to make goal-setting, Performance & Development Reviews (PDRs), and mid-year reviews straightforward:

• Value Delivery — Automation, data science, and AI products in production demonstrate measurable business value against their original business case.

• Innovation Pipeline — A healthy, continuously refreshed pipeline of evaluated opportunities generated through active horizon scanning with teams and stakeholders.

• Roadmap Health — A prioritized, transparent roadmap that balances near-term automation wins with longer-horizon data science and AI investments.

• Responsible Scaling — New capabilities are designed and delivered in a way that is scalable, governed, and aligned to the organization's AI-first operating model.

• Stakeholder Trust — Strong, trust-based relationships with business stakeholders and engineering partners, evidenced by clear communication and reliable delivery of innovative capabilities.

Our Must Haves:

• Minimum 5 years of experience as a Product Manager or Product Owner with a data science, automation, AI/ML, or innovation focus.

• Property & Casualty (P&C) insurance industry experience.

• Experience working within a Data organization (e.g., data science, AI/ML engineering, intelligent automation, analytics, or data platform teams).

• Familiarity with data science, machine learning, and AI product development lifecycles, from ideation and proof of concept through production deployment.

• Deep analytical skills and working knowledge of SQL, with the ability to independently query, investigate, and validate data supporting model and automation performance.

• Demonstrated ability to translate ambiguous business problems into scoped product initiatives and to evaluate the business value and feasibility of emerging AI, automation, and data science capabilities.

• Experience driving horizon scanning or innovation evaluation processes — proactively identifying, assessing, and prioritizing emerging tools, techniques, and use cases.

• Strong verbal and written communication skills, with the ability to translate between technical and business audiences, including at the executive level.

• Experience working with cross-functional agile teams, facilitating consensus on scope, design, and prioritization decisions.

Our Nice to Haves:

• Hands-on familiarity with intelligent automation platforms (e.g., IA and RPA tools), MLOps/model lifecycle tooling, and cloud AI/ML services (e.g., Azure AI, Databricks, GEAP, AWS SageMaker).

• Exposure to GenAI and large language model (LLM)-based product development, including prompt engineering, agentic workflows, or responsible AI practices.

• Background in data science, analytics, or engineering that provides technical credibility with model-building and automation teams.

• SAFe POPM, CSPO, or equivalent agile product management certification.

• Experience with Objectives and Key Results (OKRs), innovation portfolio management, or venture/incubation-style product development.

• Experience working as part of a globally distributed team.

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk

• Ownership: Passionate, commercial and accountable

• Integrity: Do the right thing, however hard

• Connected: Together, build something better

• Human: Clear, fair and inclusive

What Hiscox USA Offers:

• Competitive salary and bonus (based on personal & company performance)

• 401(k) with competitive company matching

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

• Company paid group term life, short- term disability and long-term disability coverage

• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days

• Paid parental leave

• 4 week paid sabbatical after every 5 years of service

• Financial Adoption Assistance and Medical Travel Reimbursement Programs

• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

• Company paid subscription to Headspace to support employees’ mental health and wellbeing

• Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program

• Dynamic, creative and values-driven culture

• Modern and open office spaces, complimentary drinks

**Please note that this position is hybrid and requires two (2) days in our office weekly**

Salary Range: $100-$130k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment

About Hiscox USA:

Hiscox USA underwrites small- to mid-market commercial risks through brokers, other insurers and distribution partners and directly to businesses. In 2026, gross written premiums for the segment will represent over $1bn. Circa 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners including Professions, Crisis Management and Specialist lines such as Media & Entertainment. Hiscox USA has built the digital business since 2010 through ongoing investment in the brand, technology and operational capabilities. The business has pursued an omni-channel approach since inception, and so are less constrained by the channel conflict which affects some competitors. Customers have a choice of buying policies online end-to-end, by connecting with a Hiscox agent over the telephone, or alternatively through a third-party broker or insurance carrier partner. The business follows an ‘all roads lead to Hiscox’ philosophy, ensuring it is available to do business with target customers whichever way they choose.

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