Data Entry Specialist

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!

Qualifications

- A minimum of one (1) year experience in a BPO setup

-Advanced knowledge of Google Sheets/ Excel is a plus.

-Ability to multitask efficiently while maintaining accuracy

-Willing to work graveyard shift

- Has an existing home office setup with a conducive work environment

-Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor

-A stable internet connection with at least 25 Mbps upload and download

-Back-up power/internet is required

- Strong typing skills for note-taking and data entry migration

-Attention to detail to ensure accurate message taking and forwarding.

-Problem-solving skills to handle unexpected situations and provide appropriate responses.

Primary Task

-Extracting and importing project and contact details from the client’s current system.

- Uploading and organizing associated documents and photos.

-Setting up system integrations with third-party tools.

-Customizing workflows, pipelines, and automation triggers.

-Creating and configuring estimate and contract templates.

-Any other tasks as required by company

Offer

• Long-term/full-time position

• Competitive pay is at 20,000 gross + 13th Month pay

• Pay begins on day 1 of training

• Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
  • HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
  • Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
  • Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
  • Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
• Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.

• Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
  • Perfect Attendance
  • KPI Superstars
  • Shoutout Incentive
  • Referral Incentive
  • QA Rockstar
  • C3 Champions
  • Client Obs Incentive
• Quarterly In-person Team-Buildings
• Annual Company Outing - A yearly team adventure to unwind and celebrate together
• Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
• Annual Performance Review - Performance-based reviews with opportunities for pay raises.
• Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!
• 13th-month pay - Guaranteed additional month’s salary every year.
• Government-mandated benefits:
  • SSS
  • PhilHealth
  • PAG-IBIG
• Career Advancement Opportunities