Data Centre Sales Engineer

At Trane TechnologiesTMand through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what is possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

We are currently seeking a Data Centre Sales Engineer to join our Core Data Centre team. This is a customer-facing technical sales role suited to an individual with an interest in data centre cooling solutions, system applications, and the requirements of mission-critical environments. The role would also be suitable for a Sales Engineer in Data Centre with few years experience or someone early in their career who is looking to build technical and commercial experience within the data centre sector.

Data Centre Sales Engineer supports the sales organization by helping to develop technically sound and commercially competitive solutions for customers in the data centre segment. Working closely with sales, application engineering, product teams, project teams, and service colleagues, the role helps ensure customer requirements are understood and translated into effective proposals and solution recommendations.

This role is not only about supporting sales opportunities. It is also about building strong relationships with internal and external stakeholders, developing a solid understanding of customer needs, contributing to high-quality technical and commercial communication, and growing knowledge of data centre cooling systems, controls, and applications over time.

The successful candidate will be a motivated technical-commercial professional, a credible customer-facing representative, and an important contributor to the continued growth of the Core Data Centre business.

Key Responsibilities

Sales and Business Development:

• Identify and target potential customers in Data Center Vertical requiring DC Cooling solutions.
• Develop and implement sales strategies to generate leads and convert them into sales opportunities.
• Conduct market research to identify trends, competitors, and potential business opportunities.
• Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
• Collaborate with the other team members to develop promotional materials and campaigns to support sales efforts.

Technical Expertise:

• Possess a good understanding of DC solutions in the DC Vertical market including chiller units, Fan Wall units and Coolant distribution units related equipment and installations.
• Provide technical guidance and support to customers, helping them select the most suitable Equipment solutions based on their specific requirements.
• Conduct site visits and assessments to evaluate customer needs, ensuring accurate and efficient Equipment solutions are proposed.
• Collaborate with the factory engineering and project management teams to design and customize Equipment solutions based on customer specifications.

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
• Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
• Conduct regular follow-ups with customers to ensure their ongoing needs are met and address any concerns or issues that may arise.
• Provide after-sales support, including troubleshooting, maintenance advice, and coordination with the technical team.

Sales Reporting and Analysis:

• Prepare regular sales reports, including sales forecasts, pipeline updates, and performance metrics.
• Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
• Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.

Internal Controls:

• Compliance with internal code of conduct and ethical frameworks
• Take control of your development and learning pathways through My Learning
• Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
• Any other ad hoc duties reasonably requested by your line manager

Qualifications / Key Competencies

• Qualification degree or DC vertical experience in engineering or a related field an advantage
• Proven experience in sales, customer relationship management, preferably in HVAC or refrigeration industry.
• Excellent communication and people skills to build relationships with customers.
• Ability to understand customer needs and propose suitable solutions.
• Self-motivated and target-driven, with a proven history of meeting or exceeding sales targets.
• Strong problem-solving and negotiation skills.
• Proficient in using CRM software and Microsoft Office Suite.
• Right to Work in the country and current clean driver's license