Data Centre Field Engineer

Job Objective Support mission critical data centres and remote buildings operations in Singapore. This role is a 12-hour rotating shift duty and support the data centre operations in data centres. Job Description . Possess good knowledge of data centre operation tasks and duties. . Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management). . Strong ability to support activities in data centre and secure rooms. . Ensure data centre procedures are followed strictly. . Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution. . To generate reports to management. . Any other duties assigned by management. . Will cover duties as required. . The candidate will be assigned to a different data centre each month, rotating between East and West locations. Desired Skills, Knowledge and Experience . Minimum 5 years Data Centre operations experience preferable in a team. . Experience working in a high-pressure environment with 24x7 on-call responsibilities . Strong understanding of incident, problem and change management procedures based on ITIL best practices . Experienced in supporting Data Centre vendors, out-sourcing vendors. . Ability to quickly learn and effectively utilize in-house software. . Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word. . Ability to communicate clearly and effectively, both verbally and in-writing. . Possesses a strong work ethic and a proactive approach to tasks. . An analytical and inquiring mind to derive innovative solutions. . Able to work both independently and collaboratively. . Must have experience working in data centre operations in financial institutions.