Data Center Technician - Mexico - Manzanillo - On-site

About Reboot Monkey

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."

The Role

We're looking for a skilled Data Center Technician in Manzanillo, Mexico to provide on-site technical support at local data center facilities.

Key Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)

• Server rack installation and decommissioning

• Cross-connect and patch panel management

• Hardware troubleshooting and diagnostics

• Visual inspections and inventory audits

• Escort and access coordination for client visits

• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure

• Knowledge of server hardware, networking, and cabling standards

• Reliable transportation and proximity to local data centers

• Strong communication skills in English

• Ability to lift 25kg+ equipment

• Flexible availability including weekends/holidays for urgent requests

Nice to Have

• Certifications: CompTIA Server+, Network+, CDCP, CCNA

• Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)

• Structured cabling expertise (fiber, Cat6, DAC)

• Data center or IT infrastructure experience

• Server hardware and networking knowledge

• Reliable and professional with strong communication

• Proximity to local data center facilities

• Flexible schedule for on-call/emergency work