Data Center Technician II
IREN · Childress, Texas, United States ·
- Work mode
- Onsite
- Seniority
- Middle
- Employment
- Full time
- Category
- Devops
IREN is a leading AI Cloud Service Provider, deliver large-scale GPU clusters for AI training and inference. IREN's vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
A Data Center Technician II is a mid-level role responsible for ensuring the reliable operation of data center infrastructure through advanced hardware support, incident resolution, and process improvement. Building on foundational technical knowledge, this position involves leading routine complex maintenance task and collaborating with engineering and operations teams to support uptime and performance goals. The role demands strong troubleshooting skills, operational discipline, and adherence to best practices in data center management. This opportunity will have a rotational schedule with a 15% premium rate.With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We belive that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in.
Responsibilities
The Data Center Technician II will focus on the following as well as other job-related duties and/or projects as assigned.
- Perform advanced installation, maintenance, and repair of servers, storage systems, and networking hardware.
- Acts as a highly skilled subject matter support expert for customer installations, including rack and stack, cages, overhead cable trays and fiber troughs, cabinets and cable management/support systems.
- Test and troubleshoot copper and fiber optic circuits.
- Support change management processes, including equipment decommissioning, physical migrations, and component upgrades.
- Perform migrations of equipment, power, or networking devices.
- Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections.
- Follow and enforce security protocols for physical access, data protection, and equipment handling.
- Collaborate with remote engineering teams to support system deployments, upgrades, and incident resolutions.
- Ensure relevant documentation such as cluster design and layouts, available servers, inventory, etc. is maintained and updated as needed.
- Maintain accurate inventory records for all HPC hardware and associated components.
- Proficient understanding of data center facility systems, server hardware, storage arrays, networking, and operating systems.
- Detail-oriented focus, ensuring systems are both robust and efficient.
- Quick and effective at diagnosing and resolving hardware, software, and connectivity issues in a high-pressure environment.
- Takes ownership of tasks, systems, and continuous improvement initiatives as well as respond effectively to shifting priorities.
Requirements
- Intermediate understanding of computer hardware, networking, and data center infrastructure.
- High proficiency in troubleshooting hardware issues and performing component replacements.
- Expert in cable management, labeling standards, and physical network setup.
- Experience using ticketing systems and asset tracking tools.
- Intermediate knowledge of operating systems such as Linux or Windows Server. Comfortable working in a command line interface.
- Strong communication skills and ability to follow technical documentation and procedures.
- Demonstrated ability to read and interpret technical diagrams and standard operating procedures.
- Relevant certifications preferred (e.g., CompTIA A+, Server+, Cisco CCT, BICSI Installer).
- Use of industry standard test equipment as well as troubleshooting and root cause analysis skills.
Other important requirements:
- Pre-employment screening, including background check and substance testing may be required according to company policies.
- Must provide own steel-toed work boots; other PPE will be supplied.
- Must be able to reliably commute to the site in Childress, Texas or have plans to relocate before starting work.
- Must be able to lift up to 49 lbs.
- Must participate in a 24/7 on call rotation.
Benefits
At IREN, we offer a comprehensive, market-competitive total rewards package designed to support employees’ well-being, career advancement, and financial wealth. Our offerings reflect our commitment to Proceed with Purpose while rewarding high performance and long-term growth.
Compensation
- The expected hourly range for this role $41.00 USD.
- Actual compensation will be determined based on factors such as experience, qualifications.
- Competitive wages with robust per diem and project allowance, when applicable
- This opportunity will have a rotational schedule with a 15% premium rate for nights
- Overtime compensation for non-exempt workers for hours worked over 40 per week
- Relocation and Living-out-allowance (as applicable and based on successful candidate circumstances)
Health & Wellness
- 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
- Company-paid short-term and long-term disability insurance
- Voluntary life, critical illness, and accident coverage available
- Health Savings Accounts (HSA) – when combined with the High-Deductible Health Plan
- Employee Assistance Program and wellness resources
Retirement & Financial Wealth
- 401(k) retirement plan with company match
- Paid professional development and access to financial planning and legal services
Time Off & Leave Programs
- Paid Time Off (PTO) and paid holidays
Growth & Development
- Professional development to support certifications, continuing education, or role related training
Community & Culture
- Company events and team-building activities
We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need!
IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation.
IE US Operations, Inc. “IREN” participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.