Data Center L2 Hardware & GPU Debug Engineer
Servicio Industrial de Comedores SA de CV · Mexico ·
- Category
- Hardware
- Experience
- 5+ years
Debug and repair enterprise x86 servers and AI/GPU platforms, analyze logs via BMC/IPMI/Redfish, and write RCA reports in a mission-critical data center environment.
Are you passionate about enterprise server hardware, x86 architecture, and cutting-edge AI / GPU platforms? We are looking for an experienced L2 Hardware & Failure Analysis Engineer to join our team supporting mission-critical environments!
Language: Fluent English (Mandatory for global escalations)
- Perform hands-on Break/Fix and L10/L11 failure analysis on enterprise x86 servers and AI/GPU platforms (CPU, DDR5, Motherboards, PSUs, PCIe).
- Extract and analyze low-level event logs using BMC, IPMI, and Redfish interfaces.
- Diagnose network & storage controller issues (PCIe, iSCSI, RoCE, SAS, Fibre Channel).
- Execute post-repair validations, firmware flashing (BIOS/BMC), and quality checks in production/lab environments.
- Write Root Cause Analysis (RCA) reports, SOPs, and KB articles.
- 5+ years of hands-on experience in enterprise server hardware troubleshooting, validation, or Failure Analysis (FA).
- Deep knowledge of x86 architecture, Linux OS command line, and server management.
- Direct experience with GPU Servers (NVIDIA / AMD platforms) is a massive plus!
- Experience in companies like Intel, Foxconn, Ingrasys, Jabil, Wistron, Oracle, Microsoft, or hyperscale Data Centers.