Data Analyst - Valley Metro

THIS IS AN IN PERSON/IN OFFICE POSITION LOCATED IN TEMPE, ARIZONA BUT MUST BE OPEN TO HYBRID.

Knowledge and Experience:

• BS Computing or Information Systems or Statistics/Mathematics, OR equivalent experience
• Advanced Excel skills
• Knowledge of SQL is a plus
• Defining Data Quality assessments
• Must have knowledge of the geographical area
• Knowledge of Trapeze software desired (not required)
• Must be able to work in a union environment
• Able to work without direct supervision

Minimum Requirements:

• Experience collecting and consolidating large data sets from various sources
• 2-3 years experience building and maintaining PowerBI desktop and/or Tableau dashboards
• Consolidating and Managing complex excel data sources
• Experience automating reporting requirements and streamlining KPI communication
• Strong oral communication and presentation skills

Key Accountabilities:

Responsibilities

• Collecting, compiling, and managing Data from different departments and building monthly reports, graphs, and charts.
• Design reports on Data Quality for all levels of audiences and stakeholders.
• Creating and working with various data layers and databases; integrating data from various software packages.
• Drive data quality issue resolution
• Interfacing with different departments to produce reports that assist in management of departments.
• Identify and address data quality issues, such as code fixes, source system changes, etc.
• Support automation opportunities for Data Quality improvement processes.
• Provide a high level of data quality awareness across multiple staff profile
• Understanding of Data Management Principles and Data Quality Improvement
• Responsible for ensuring that the schedules produced are achievable, efficient, utilize the full range of technological tools to assist in their production, and are in accordance with the Client’s policies and procedures.
• Daily communication and interaction with staff and reporting to the Operations Manager and other managers assigned to the paratransit program and particularly the Customer Service Call Center.
• Responsible for ensuring that the service provided is in accordance with the Client’s policies and procedures, and that system parameters are safeguarded from any unauthorized changes.
• Critically analyzing daily schedules to improve on-time performance and productivity.
• Other duties as assigned.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

#INDHP