Data Analyst, Service Operations (Healthcare)
The GMP Group · Singapore ·
- Category
- Data analytics
The Data Analyst will manage healthcare datasets, create dashboards, and support service operations through data analysis and process improvement projects. The role involves utilizing tools like Tableau and Power BI to optimize patient experience and care quality.
Responsibilities:
- Identify relevant datasets and work with data teams in the integration and management of data, ensuring data hygiene, quality and accessibility for analysis.
- Develop and maintain both external and internal dashboards and reports that provide actionable insights.
- Support stakeholders in review, analysis of key performance indicators and establishing insights to measure and optimise patient experience and care quality
- Compile, analyse, and provide relevant data to bolster improvement projects and strengthen award applications, ensuring success service stories are effectively showcased and recognised.
- Participate in Artificial Intelligence (AI), Business Intelligence (BI), and Robotic Process Automation (RPA) projects aimed at enhancing patient experience.
- Develop a system for knowledge management to document all Service Ops discussions and ensure that the system remains updated and accessible to the relevant stakeholders.
Requirements:
- Bachelors Degree in Statistics, Business Analytics, Business Administration or equivalent.
- 1 to 2 years of relevant experience in data analytics and management preferred. Candidates with strong academic exposure but no prior work experience may also be considered.
- Good statistical and data management skills with proficiency in data analytics and visualization tools such as Tableau, Power BI, etc.
- Understanding of basic medical terms and jargons would be advantageous.
- Good interpersonal skills, a detail-oriented and flexible person who can work across different areas within the team as well as alignment cross functionally outside the team.
- Self-motivated, ability to multitask and prioritize projects to meet deadlines.
To apply, please visit www.gmprecruit.com and search for Job Reference: L56Y498R
To learn more about this opportunity, please contact Yingying at [email protected]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
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e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
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