Data Analyst III - Operations at One Inc – United States | Jobyssey

Position Title: Data Analyst III
Department: Operations
Reports To: VP, Operations

Overview: As the payment leader within the insurtech space, One Inc provides its customers with a full suite of inbound and outbound payment solutions via its digital payments platform.

The company’s rapid growth has increased the need to infuse every function with the right data, metrics, and processes to improve decision making and resource optimization.

One Inc is looking for a Data Analyst III with a strong foundation in statistics and analytics, as well as a passion for digging into data and building models, to join the Operations team. The ideal candidate will be excited about using data visualization to communicate complex analysis and connecting data back to growth strategy. At One Inc, data plays a central role in how we manage our business.

Key Responsibilities:

Support the Operations data function by building data visualizations, automated reporting tools, dashboards, and presentations
Build predictive models to manage call center growth needs
Produce statistical analyses to identify areas for process optimization and measure intervention impacts
Maintain and develop operational metrics and define core metrics to measure the impact of enhancements, monitor risks, and drive revenue growth
Conduct exploratory data analysis to understand call center behavior, trends, and areas of opportunity
Acquire and clean data from multiple sources, build pipelines, and schedule queries and data refreshes
Coordinate research requests with internal and external stakeholders and provide deliverables in a timely manner
Conduct new client onboard opportunity analyses to prioritize development efforts
Work with stakeholders to scope new project requests and measure success

Qualifications:

Bachelor’s or Master’s in Business Analytics, Finance, Marketing, Statistics, Math, or Computer Science or equivalent combination of experience
4+ years of experience working with large datasets using SQL
3+ years of experience using Power BI, Power Automate, Power Query M for reporting and data visualization
Proficiency with Python and/or R
Experience building data pipelines via Fabric, Snowflake, dbt, Fivetran, AWS, or an equivalent
Ability to connect to multiple data sources
Ability to self-start and self-direct work in an unstructured environment
Must be extremely collaborative and comfortable dealing with ambiguity
Ability to quickly learn new concepts and products
Attention to detail with ability to think strategically
Excellent communication, writing, and presentation skills

Preferred Qualifications (But not Required):

Payments experience
Insurance experience
Fabric machine learning tools

Desired Traits:

Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:

Standard indoor office setting; exposure to computer screens.

Physical:

Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision:

See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing:

Ability to hear in the normal audio range with or without corrections.

Company Profile: At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience, and continuity. Our mission is simple: to make every payment a promise kept.

The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. With over $120 billion in annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely.

Headquartered in Folsom, CA, One Inc offers competitive salaries, comprehensive benefits — including medical, dental, and vision insurance — a 401(k) plan, and a strong commitment to work-life balance. We believe in growing from within, promoting opportunities for career advancement across our team of 1,200+ dedicated "Onesters."

Join us in building the infrastructure that fulfills the promise of insurance.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

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