Dairy Manager

$23.63 - $25.13 PER HOUR - Bonus Eligible
GENERAL PURPOSE:
The purpose of this position is to oversee the successful operation of the dairy and meat wall deli departments by ensuring that quality, freshness, and product assortment are maintained throughout the department. This person will be training and mentoring new dairy associates, receiving, stocking and rotating product, taking special orders, and providing exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:

This position requires open availability, weekends, and holidays.
Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services provided by the dairy and meat wall deli departments
Responsible for maintaining the appropriate product assortment and inventory levels for the dairy and meat wall deli departments
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the dairy and meat wall deli departments are cleaned and sanitized daily and meet the company standards for appearance
Delivers excellent customer service to all customers
Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, packaged cheese, meats, bacon, hot dogs, sausages, etc.
Pulls out of date product from the dairy and meat wall deli shelves
Orders product to meet the needs of the dairy and meat wall deli departments based on past and projected sales
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Communicates openly and frequently with the Grocery Manager, Store Director, and Grocery Buyer
Ensures company standards for safety, sanitation, and productivity are maintained
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
Writing the dairy schedule to ensure coverage and meet labor goals
Quarterly inventory of all dairy and meat wall deli products
Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; one year of grocery or dairy experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Basic math skills
Solid understanding of product rotation
Must enjoy working with and handling dairy products
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with and manage diverse groups of people
Ability to appropriately and professionally handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.