Based in our Corporate Headquarters in Schaumburg, IL, Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company that has been Bringing Flavor to Life™ for over 220 years. As one of the leading makers of vinegars, condiments, and sauces in the United States, Mizkan America maintains 12 manufacturing facilities that serve the retail, foodservice, specialty-Asian and food-ingredient trade channels. We are committed to following our two core principles: continuously challenging the status quo and delivering only the finest products for our customers. Our leadership seeks out, embraces, and implements ideas for improvement from all of its employees. Transparency and accountability are two key factors that drive our company’s overall management approach.
Work Location: Remote
The D365 Solutions Architect is a hands-on functional and technical leader responsible for the solution design, configuration, enhancement, integration, support, and continuous improvement of Microsoft Dynamics 365 Finance & Operations across all Mizkan America business functions. This role partners with leaders and users across Finance, Sales, Customer Service, Operations, Supply Chain, Warehousing, Manufacturing/Production, Procurement, Planning, Inventory, Transportation, Quality, Master Data, and other business areas to deliver scalable, secure, and supportable solutions that optimize processes, improve data quality, and maximize business value.
Essential Functions:
- Serve as a primary D365 F&O solution architect and trusted advisor for enterprise business processes across all functional areas, including finance, commercial, operations, supply chain, warehousing, manufacturing, quality, transportation, procurement, planning, inventory, and master data.
- Apply deep D365 F&O functional and technical expertise to identify, prioritize, design, configure, and deliver application solutions that create measurable business value and align with IT strategy and business priorities.
- Evaluate and recommend utilizing D365 built in AI capabilities and other AI tools to improve efficiency, reduce redundant work efforts, etc.
- Lead solution architecture and design for D365 enhancements, integrations, reporting, data migration, security roles, workflow, extensions, ISV solutions, and cross-platform capabilities including Microsoft Power Platform and Azure where applicable.
- Partner with business stakeholders, product owners, analysts, developers, vendors, and IT leaders to translate business requirements into scalable, secure, and supportable solutions.
- Analyze end-to-end business processes, identify software gaps or process constraints, evaluate alternatives, and recommend practical solutions that balance business needs, controls, cost, complexity, and technology realities.
- Own or support analysis, requirements, design, configuration, testing, deployment, documentation, and post-go-live support phases for D365 projects, enhancements, integrations, and continuous improvement initiatives.
- Perform impact assessments for proposed changes to D365 F&O and related applications; communicate risks, dependencies, downstream impacts, and recommended mitigation plans to appropriate stakeholders.
- Work with third-party vendors and implementation partners to evaluate, architect, integrate, and support solutions within the D365 F&O environment while ensuring alignment with internal standards and governance.
- Demonstrate industry best practices and practical application of D365 capabilities within a manufacturing or CPG environment, including order to cash, procure to pay, plan to produce, warehouse and inventory management, transportation, quality, and record to report processes.
- Move effectively between executive-level architecture discussions and hands-on configuration, troubleshooting, testing, issue resolution, and support activities as needed.
- Mentor, train, and guide IT team members and business partners in areas of D365 expertise, business process design, and solution adoption.
- Provide day-to-day support for complex production issues, root cause analysis, solution design, and coordination of resolution across business and technical teams.
Key Skills/Competencies:
- Strong functional and technical knowledge of Microsoft Dynamics 365 Finance & Operations, with the ability to design solutions across multiple business functions and end-to-end enterprise processes.
- Deep understanding of D365 modules and capabilities supporting Finance, Sales, Customer Service, Operations, Supply Chain, Warehousing, Manufacturing/Production, Transportation, Quality, Procurement, Planning, Inventory, and Master Data.
- Ability to translate complex business requirements into practical solution architecture, system configuration, integration design, test scenarios, controls, and support models.
- Experience with D365 integrations, APIs, data migration, reporting, security, workflows, environment strategy, application lifecycle management, and release management.
- Working knowledge of Microsoft Power Platform, Azure services, Azure DevOps, data and analytics tools, and related Microsoft ecosystem capabilities is preferred.
- Strong analytical, problem-solving, communication, facilitation, and stakeholder-management skills, with the ability to communicate effectively with both executive leaders and hands-on users.
- Pragmatic decision-making approach that balances best practices, business constraints, compliance, scalability, supportability, and technology realities.
- Ability to collaborate across large, matrixed, and geographically distributed teams, including internal resources, business partners, vendors, consultants, and managed service providers.
Education/Experience/Qualifications/Certifications:
- Bachelor’s degree in Computer Science, Information Systems, Business, Supply Chain, Engineering, or a related field, or an equivalent combination of education and experience.
- 10+ years of IT experience across both functional and technical disciplines, including enterprise application delivery, solution design, configuration, integration, and support.
- 5+ years of hands-on experience with Microsoft Dynamics 365 F&O/AX, including solution architecture or senior functional/technical leadership responsibilities.
- Experience with multi-phase, multi-location, enterprise-wide D365 implementations, upgrades, integrations, or major enhancement programs with a focus on solution delivery and business value.
- Experience supporting manufacturing, food manufacturing, or CPG environments is preferred.
- Experience with business processes such as order to cash, procure to pay, plan to produce, warehouse and inventory management, transportation management, quality management, and record to report.
- Microsoft Dynamics 365 certifications are preferred; Power Platform, Azure, or related Microsoft certifications are a plus.
- Executive-level interpersonal, verbal, written, and presentation skills, with the ability to provide a trusted voice at the decision-making table.
- Fast learner and self-starter with strong listening skills, sound judgment, and the ability to manage time effectively and adapt quickly to changing priorities.
Physical Requirements and Work Conditions:
- Ability to remain seated at a workstation for extended periods (up to 8 hours per day).
- Frequent use of hands and fingers for typing, writing, and handling office equipment.
- Ability to view computer screens and read printed materials for prolonged periods.
- Occasional standing, walking, and reaching within the office environment.
- Ability to lift and carry office supplies or equipment weighing up to 10–15 lbs.
- Adequate hearing and speech to communicate effectively in person and via phone/video.
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