Exempt
General Definition of Work
We are seeking to hire a Cybersecurity Engineer with an analytical mindset and a thorough understanding of cybersecurity principles and methodologies. The Cybersecurity Engineer is expected to demonstrate meticulous attention to detail, exceptional problem-solving abilities, the ability to work effectively under pressure, and consistently meet tight deadlines.
To be successful in this role, the Cybersecurity Engineer must possess a strong understanding of technology infrastructures, including firewalls, VPNs, data loss prevention (DLP), intrusion detection and prevention systems (IDS/IPS), web proxies, and security auditing. The ideal candidate will be comfortable working with a wide range of technologies, addressing complex security challenges, and troubleshooting network and security-related issues.
Qualification Requirements
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is preferred.
- Minimum of 2 years of experience in incident detection, incident response, and digital forensics.
- Experience administering and securing Microsoft 365, Microsoft Entra ID, Microsoft Intune, and Google Workspace environments.
- Experience with endpoint detection and response (EDR), security operations, and threat monitoring platforms such as CrowdStrike, Arctic Wolf, or similar solutions.
- Experience supporting enterprise wireless and wired networking environments, including Aruba networking solutions.
- Experience supporting technology in a K–12 educational environment, including one-to-one device initiatives and educational technology platforms, is preferred.
- Experience with firewalls (configuration, administration, and maintenance), Microsoft 365 Security, VSX, and endpoint security solutions.
- Proficiency with Powershell.
- Ability to work under pressure in a fast-paced environment.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Current knowledge of cybersecurity trends, threats, and attack techniques.
- Minimum of 5 years of professional IT experience supporting enterprise IT systems and services.
- Ability to communicate effectively and patiently with users of varying technical abilities.
- Excellent customer service skills and a positive, service-oriented attitude.
- Experience supporting technology in a K–12 educational environment is preferred.
- Willingness to participate in an on-call rotation and work evenings or weekends as needed.
- Experienced in making data-driven decisions.
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously while coordinating resources and personnel to meet deadlines.
- Excellent written and verbal communication skills, with the ability to present complex technical concepts clearly to both technical and non-technical audiences.
Knowledge, Skills, and Abilities
- Advanced knowledge of cybersecurity concepts, processes, and best practices, including incident detection and response processes as well as software updating and lifecycle management.
- Advanced knowledge of security processes within Microsoft 365 and Google Workspace.
- Experience administering endpoint protection, endpoint detection and response (EDR), and managed detection and response (MDR) platforms such as CrowdStrike and Arctic Wolf.
- Advanced knowledge of computers and related technology devices.
- Advanced knowledge of networking technologies.
- Advanced knowledge of IP-based troubleshooting and administration of both wired and wireless networks. Cable tracing experience and extensive network troubleshooting skill is required.
- Knowledge of physical and software installation and troubleshooting of electronic devices that may be used in administration or school settings.
- Familiar with server management principles.
- Experience administering identity and access management (IAM), cloud services, user provisioning, and single sign-on (SSO).
- General understanding of firewall administration and configurations.
- Knowledge of the operation and uses of standard test equipment.
- Must have an advanced knowledge of Microsoft Office Applications, Windows and Apple operating system environments.
- Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customers and conflict resolution.
- Ability to identify issues that impact end users and follow through on resolving problems.
Salary
Pay Grade NC18.E
Reports to
Director of Systems Technology and Innovation
Essential Functions
- Plan, implement, manage, monitor, and continuously improve security measures to protect the organization's data, systems, and networks.
- Troubleshoot security incidents and network-related issues.
- Respond to and investigate system and network security incidents.
- Ensure organizational data and infrastructure are protected through the implementation of appropriate security controls.
- Participate in the organization's change management process.
- Conduct vulnerability assessments and identify network and system weaknesses.
- Perform daily administrative tasks, documentation, reporting, and communication with appropriate departments.
- Promote operational excellence and continuous improvement.
- Support and maintain network architecture and client/server technologies.
- Assist in planning, leading, and implementing district-wide technology and cybersecurity projects.
- Perform other duties and special projects as assigned.
Physical Requirements
- Requires the frequent exertion of up to 50 pounds of force.
- Regularly requires standing, walking, speaking or hearing, using hands to finger, handle or feel, climbing or balancing and reaching with hands and arms
- Frequently requires pushing or pulling and lifting
- Occasionally requires sitting and stooping, kneeling, crouching, or crawling.
- Requires ability to adjust focus, depth perception and color perception.
- Vocal communication is required for expressing or exchanging ideas by use of the spoken word.
- Hearing is required to perceive information at normal spoken word levels.
- Requires preparing and analyzing written or computer data.
- Requires visual inspection involving small defects and/or small parts.
- Requires use of measuring devices
- May require assembly or fabrication of parts within arm’s length
- Must be able to operate machines, motor vehicles or equipment.
- Frequently requires working in high, precarious places.
- May be exposed to the risk of electrical shock.
- Occasionally requires exposure to fumes, airborne particles and/or to outdoor weather conditions.
- Work is generally in a moderately noisy location (e.g. business office, light traffic), with onsite work at construction sites.
Special Requirements
Valid NC Driver's License
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.