Customer Support - Night Shift

Arbitrip – A Growing Travel Technology Startup

Arbitrip provides a travel management solution used by leading tech companies worldwide—from

early■stage startups to publicly traded NASDAQ companies. We're looking for a passionate Customer

Service Representative to join our remote Customer Service team. This shift■based role is suitable for

students and offers real opportunities for growth and advancement.

Responsibilities:

• Provide fast and efficient support to end■users, suppliers, hotels, and partners.

• Improve customer experience and retention through behavioral and activity analysis.

• Contribute to product development by analyzing customer feedback and offering creative insights.

Requirements

Requirements:

• Previous experience in customer service and excellent interpersonal skills.

• Availability for shift work.

• Very high proficiency in English and Hebrew (spoken and written).

• Strong teamwork, collaboration, and communication abilities.

• Advantage: experience in the travel industry or travel agencies.

Shift Times:

Sunday–Thursday:

• 18:30–01:15

• 01:00–08:15

Friday–Saturday:

• 08:00–16:00

• 16:00–00:00

• 00:00–08:15