Customer Support - Insurance

Insurance Broker - Customer Experience (remote)

Job Summary

We provide support for non-life insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in the Japanese market.

Main Duties

Conduct online non-life insurance solicitation, policy signing, and follow-up services.

Maintains a thorough knowledge of insurance laws and regulations and ensures compliance with them.

Prepare necessary documents, reports, applications, contracts, etc., and submit them to customers and insurance companies.

Lead in-house training programs to develop human resources as a solicitor (as needed).

Application Requirements

Japanese Native
Experience in business
High school graduate or above

Welcome

Experience in the non-life insurance industry or experience in applying for a license
Experience in the non-life insurance industry and license application procedures
Experience in customer service industry, good communication and negotiation skills

Benefits

Fast-moving, challenging and unique business issues
International work environment and flat organization
International work environment and flat organization Career development opportunities in a growing company
Team culture - highly hands-on and results-oriented
Free training and development for constant self-improvement
Competitive salary
Flexible working hours Casual dress code