Customer support for a streaming service with Czech
Teleperformance Polska · Poznań ·
- Work mode
- Remote
- Employment
- Contract
- Category
- Support
🎬 Customer Support for a Streaming Service (Czech Language)
“When people ask me if I went to film school, I tell them: ‘no, I went to films’.” – Quentin Tarantino
✅ Are you looking for a fully remote opportunity you can do from anywhere in Poland?
✅ Do you speak Czech at a minimum C1 level and English at B2 level?
If yes – we are looking for you!
🎯What needs to be done?
- Handling inbound customer calls in Czech.
- Supporting customers with:
- technical issues,
- account-related questions,
- subscriptions and payments.
💎Our requirements:
- Czech (C1+) and English (B2) proficiency.
- Good computer skills and the ability to multitask.
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Participation in onboarding sessions conducted over approx. 11 days (typically between 9:00–17:00, from our office) is required to get started.
- Positive, proactive attitude towards customers.
- Confidence when speaking on the phone.
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Possibility to provide availability within service hours (11:00–19:00), based on your preferred schedule
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Higher availability (approx. 128–170h monthly) is welcome.
💼 What we offer:
- Civil contract.
- 50,00 PLN gross/hour, including training time.
- 100% remote cooperation from day one.
- Company-provided equipment (also for training).
- Opportunity to develop language and professional skills.
- Access to MyBenefit platform (private healthcare, sports card, vouchers, cinema tickets, and more).
- 1-year free Netflix subscription.
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Possibility of long-term cooperation.
📝 Recruitment process:
- Phone interview + initial English check.
- Online English test (B2 level).
- Czech language verification.
- Recruitment meeting with Hiring Manager (including typing test and Czech role-play).
- Feedback regardless of the decision.
👉 Join us and apply today!