Customer Support Executive (SAP S/4HANA, Instrument/Equipment)

• Support the Singapore sales team in managing customer orders, sales administration and post-sales coordination for instruments and equipment.
• Process sales transactions and maintain accurate order information in SAP S/4HANA, while coordinating with Finance on billing and customer accounts.
• Coordinate equipment servicing, quotations, billing and customer communication, including arrangements for collection and delivery of serviced units.
• Oversee inventory, demo and loan equipment, as well as deliveries and collections, working closely with sales, warehouse and distribution teams.
• Provide administrative support for customer meetings, exhibitions and training activities, together with relevant reporting and documentation.

Requirements:

• Diploma in Business Administration, Sales, Supply Chain, Logistics or equivalent.
• At least 3 years of relevant experience in customer service, sales support or order processing in an instrument, equipment or technical product sales environment.
• Hands-on experience with SAP S/4HANA, particularly in sales order processing, inventory management or order fulfilment; Salesforce knowledge.
• Prior exposure to equipment servicing, logistics coordination, inventory management, customer deliveries or loan/demo units.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740