Customer Support Agent | Danish & English

Danish & English Customer Support Agent Electronic Device Guarantees | On-site – Seville Seville | Presential role | Full-time (39h/week) 22,000 € gross/year Use your languages. Build your career in Seville. Are you a native or bilingual Danish speaker with an advanced level of English? Do you enjoy helping people and working in a professional, international environment? At Foundever, we are looking for Danish & English Customer Support Agents to join an on-site project in Seville, supporting a leading company specialized in electronic device warranties and insurance. This is a great opportunity to work in a stable, multicultural workplace, develop your skills, and grow with a global company. Your role You will be responsible for: Managing warranty and insurance coverage for electronic devices. Handling customer incidents, questions, and claims with empathy and accuracy. Providing high-quality service in Danish, using English as a working language. Ensuring a positive and professional customer experience at every interaction. ¿ What we offer Temporary contract of 4 months with real possibilities of continuity. Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the role offers the possibility to work up to 50% remotely Presential position in Seville within a modern, professional office. Paid training, delivered online and fully included in the contract. 39 hours per week, 5 working days: - Monday to Friday: 9:00 – *texto oculto*€ gross per year. Work in an international and multicultural team. Additional benefits Real growth opportunities within Foundever. Free language classes for employees. Employee Experience Program with weekly activities. Special discounts on technology, private health insurance, and other services. Bring a Friend Program with referral bonuses. What we are looking for Native or bilingual Danish level. Advanced English level (minimum B2). Customer-focused attitude and strong communication skills. Previous experience in customer service is valuable but not mandatory. Ability to adapt to different customer needs. Availability to work on-site in Seville. Start date ASAP Why join Foundever? At Foundever, people come first. We support your professional development, your well-being, and your work-life balance. Our global wellbeing program includes: Move Well – physical activity and healthy habits. Eat Well – nutrition tips and guidance. Live Well – tools for balance, stress management, and mindfulness. Do Well – initiatives with positive social impact. We are committed to equality, diversity, and inclusion, applying a zero-tolerance policy toward any form of discrimination or harassment, and actively promoting blind CVs. ¿ Create your best moments. Join #FoundeverLife. Apply now and turn your language skills into a rewarding on-site career in Seville.