Customer Solutions Engineer
Emerson · Houston, TX, United States ·
- Work mode
- Hybrid
- Category
- Solutions engineering
- Company size
- 1000+
Customer Solutions Engineer supporting DeltaV SaaS SCADA cloud platform sales—creating proposals, designing network architectures, delivering demos, and overseeing pilot projects for remote monitoring solutions.
Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the Emerson Impact Partner network.
Collaborate directly with clients to help them realize a vision for new technology adoption within their organization.
Prepare, review, and approve the scope of work, network architectures and bill of materials deliverables required to develop budgetary proposals and binding commercial agreements.
Demonstrate and showcase the DeltaV SaaS SCADA Cloud Platform for existing and prospective clients.
Serve as a subject matter expert on the DeltaV SaaS SCADA Cloud Platform to assist with solution development and software training.
Work with clients to understand their business and technical challenges and develop remote monitoring solutions that fit their requirements.
Implement and oversee the execution of pilot projects by using internal and external software tools for data collection, validation, and visualization.
You are a technical professional that sets aggressive goals and has high standards. You are persistent in accomplishing objectives despite obstacles and push yourself to achieve results. You analyze multiple and diverse sources of information to define problems accurately. You deliver customer-centric solutions, serving as a strategic partner and subject matter expert. You work collaboratively with others across the organization to achieve shared objectives.
Bachelor’s Degree or Technical Diploma/Trade Designation in Engineering, Engineering Technology or Automation. Concentration in Electrical, Computer, Mechanical or Petroleum disciplines
5+ years of relevant experience
A minimum of 2 years of technical sales experience
Willingness and ability to travel up to 25%
Experience with cloud-based platforms, SCADA, automation systems and field instrumentation
Knowledge of communication protocols of Flow Computers, RTUs and PLCs including industry standard and custom programs.
Experience with Ethernet, Radio, Cellular, and Satellite communication
Knowledge of Oil & Gas production operations, artificial lift, and facility design.
Proficient with Microsoft operating systems and program suites.
Excellent presentation and technical writing skills.
Ability to work under pressure with multiple priorities and deadlines
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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