Customer Solutions Architect, Manager
Fivetran · Dublin, Dublin, Ireland, EMEA ·
- Employment
- Full time
- Category
- Architecture
- Company size
- 1000+
Fivetran · Dublin, Dublin, Ireland, EMEA ·
Databricks · Northeast - United States
Databricks · Singapore
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Lead a team of Customer Solutions Architects to drive expansion and retention for Fivetran’s Enterprise customers by ensuring they maximize value from data pipelines and modern data stack tools like Snowflake and dbt.
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a Manager to lead and grow our Customer Solutions Architect (CSA) function within the Field Engineering team in EMEA, driving expansion and retention across our Commercial and Enterprise books. You will manage a team of CSAs responsible for the post-onboarding strategic technical ownership of Fivetran + dbt Lab’s most important customers from initial engagement through ongoing adoption, workload expansion, and long-term revenue growth.
This role sits at the intersection of technical depth, commercial impact and strategic excellence. You will ensure customers realise expanding value from Fivetran + dbt Labs through structured workload-based engagement, foster and evangelise a culture of proactive, data-driven customer ownership across the Revenue Org, and lead initiatives alongside senior stakeholders that continue to mature the CSA function both in-region and globally.
This is a full-time position based remotely out of Ireland. Whilst all Solution Architect positions are remote, we encourage being in the office where possible. Furthermore, our SAs also do their best to be onsite with customers in-person; travel therefore is optional but encouraged.
This position will report into the EMEA Director of Customer Solutions Architecture, working alongside a leadership team that encompasses a Principal CSA.
As a CSA Manager, you will:
Perks and Benefits
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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