Customer Service Retention B2B Support
Sutherland · Cairo, Cairo Governorate, eg ·
- Work mode
- Onsite
- Employment
- Full time
- Category
- Support
- Visa sponsorship
- No
- Company size
- 1000+
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
- Customer Service, sales and retention skills
- Proficiency in English B2 -C1
- Grads and Dropouts only
- Flexibility with night and overnight shifts
- Flexibility with Rotational shifts
- Previous experience in a similar role is a plus
- Sales or Retention experience
Benefits
- Competitive Salary + Achievable KPIS/Allowances/Incentives
- 1.1k night and overnight allowance
- Transportation is provided both ways (Door to Door for ladies)
- Social and medical insurance is provided
- First 3 months are Fully Granted
- Healthiest work environment (Great place to work certified)
- Commission scheme