Customer Service Representative / Sales Intern | Part-time Days

SUMMARY:

As a Sales Intern/C.S.R. with Paragon, you will be in a position that supports the sales team in entry-level tasks while gaining hands-on experience in sales processes and customer engagements. Success in this role requires accurate record keeping, documentation processing and professional telephone courtesy. The ideal candidate will possess a strong attention to detail, and the eagerness to learn about the operation of the sales team and the importance of the job.

BASIC QUALIFICATIONS:

• Able to pass a pre-employment drug screen and background check.
• Strong communication skills, both verbal and written, with the ability to build and maintain relationships with customers and the company.
• Operate with a sense of positive energy.
• Novice computer skills.
• Able to adapt to the company’s culture, work safely, and possess a positive attitude.

PREFERRED QUALIFICATIONS:

• Currently pursuing or recently completing a degree in business, marketing or related field.

EMPLOYEE PERKS:

• Culture committed to work-life balance.
• Programs in place to support professional development and career growth such as paid technical schooling and certification programs.
• The opportunity to work for a company that supports sustainability and is growing!

ABOUT THE JOB:

Paragon Tempered Glass, LLC, is a specialty fabricator offering custom glass solutions to numerous markets from two U.S.-based facilities. Products include both flat and bent tempered glass to meet demanding expectations of strength, thermal and aesthetic quality.

As an innovative glass fabricator, we’re recognized for quality problem-solving and on-time performance across both small, custom lots and large production runs. Our global customer base relies on us to help it find top-quality, cost-effective solutions for new application challenges. Fabricating glass products is our only business, and our employees are passionate about maintaining their reputation as industry leaders.

YOUR ROLE:

• Assist the sales team in lead generation and customer outreach through telephone calls and emails.
• Maintain and update customer information and be the liaison between sales department and customer.
• Provide administrative support, such as data entry and documentation management.
• Schedule customer orders for production runs and to ensure on-time delivery.
• Create customer manifest, billing and invoicing.
• Shadow experienced sales team members to learn effective sales techniques.
• Work with other departments to ensure customers’ requirements are fulfilled.
• Other assignments assigned, ie- filing, order entry.

WORKING ENVIRONMENT:

• Monday thru Friday, flexible day hours