Customer Service Representative | Order-to-Cash & Export Shipping #HMS

Customer Service Representative | Order-to-Cash & Export Shipping

📍 Jurong East – International Business Park
💰 $3,200–$4,000/month
📅 6-Month Contract | Potential Conversion / Extension
🕘 Monday–Friday | 8.30am–5.30pm
🏠 Hybrid Arrangement Available After Initial Training Period

Key Responsibilities

• Manage the complete Order-to-Cash (OTC) process from order receipt through fulfilment
• Process customer orders accurately using SAP
• Provide sales and customer service support for designated APAC markets
• Coordinate preparation of shipping and export documentation
• Handle customer enquiries, complaints and requests for product samples
• Coordinate with Trade Compliance / Foreign Trade teams on customer profiles, End Use Certificates and trade restrictions
• Work closely with Sales & Marketing, Supply Chain, Accounts Receivable, Credit and Legal teams
• Follow up on credit, logistics, shipment and order-related matters
• Support smooth and timely delivery of customer orders

📩 Interested candidates, do submit your resume to : [email protected] OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820