Customer Service Pilot Class (for Non-BPO Experienced Beginners) | On-site

About Us:

Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries. And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.

Join us on this exciting, continued growth and success journey at EastWest BPO!
View more open positions: 

-------

Job Description:

A Call Center Agent is a customer service professional who handles customer inquiries, requests, and issues through various communication channels. They provide exceptional service, resolve concerns, process orders, and maintain customer satisfaction. They are skilled in multitasking, possess strong communication abilities, and work in a fast-paced call center environment.

Qualifications:
- NO BPO EXPERIENCE
- Excellent Communication Skills
- The applicant must submit his/her updated resume, Skype ID, and 3-minute video.

Your 3-minute video should contain the following:
1. Information about yourself
2. Your hobbies
3. Why did you choose EastWest?
4. Your expectations from us

Note: For your application to be considered, please provide your Skype ID and a 3-minute video. This will help us assess your qualifications and potential effectively. We appreciate your cooperation and look forward to learning more about you through this process.

Requirements:

• On-site | San Fernando, Pampanga
• Full-time graveyard schedule that shifts
• Not presently employed by another company

Disclaimer:

• This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.