Customer Service Executive - Two Wheeler Loans - Kolkata - Srijan Tech Park - CSE*
Tata Capital · West Bengal, India ·
- Employment
- Full time
- Category
- Support
Job Description
Company's representative - Rendering company's financial services into the market / assigned counters.
Acts as a communication channel between the management & the Channel Partners.
Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
Customer touch point - Meets customers and pitch schemes according to their requirements.
First line of control - Ensures customers meets the funding norms.
Follow up with customers to ensure satisfaction & positive feedback after sales-service.