Customer Service Executive

Key Attributes:

Customer Service Oriented, Fun Loving, People Person.

Role Description:

• Stationed at Tourist Hub. Your role is to assist tourist with their enquiry from phone, email and walk-ins.
• You will need to know the tour products well and deliver consistently good customer service at all times.
• Manager & ensure smooth day to day tour operations at the Tourist Hub
• You will also process payment for tours and issue tickets.

Experience:

• Minimally 3 years’ experience in customer service
• Prior retail sales or operations experience in tour compnay would be preferred.

Requirements:

• You should have a pleasant personality and be passionate about providing excellent service to our customers.
• Ability to work in a fast-pace environment independently as well as be an actively contributing team player

Education:

Diploma/Dregree in any discipline.