Customer Service Executive ( Chinatown)
Seacare Manpower Services Pte Ltd · Singapore ·
- Employment
- Contract
- Category
- Support
Job Responsibilities
- Handle general enquiries from employers and workers (calls and emails), including escalated cases.
- Review and route online forms and cases to relevant teams for follow-up.
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Collate statistics for case tracking.
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Manage returned mails for letters sent by the team.
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Update workers results and related enquiries.
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Perform ad-hoc duties including data entry, generating standard outcome letters, and issuing outcomes to customers.
Requirements
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Positive work attitude with good communication skills.
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Computer literate and proficient in Microsoft Office.
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Able to work independently with minimal supervision.
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Administrative or data entry experience preferred.
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Only Singaporeans may apply.
Durations/ Working hours:
10 months contract (Immediate)
Monday to Thursday: 8.30 am to 6 pm
Friday: 8:30 am to 5:30 pm
** We regret to inform only shortlisted candidates will be notified.