Customer Service Executive | 12-Month Contract

Join a service excellence team supporting members of the public at service hubs. In this 12-month, full-time contract role, you will provide frontline counter service and help visitors understand court processes.

You will respond to enquiries, receive applications for court records and appeals, and check that submitted documents are properly filed. You will also contribute ideas to improve service quality and processes.

We are looking for someone with a pleasant service attitude, strong communication skills and good attention to detail. You should be able to manage multiple tasks, work independently and as part of a team, and remain composed when handling difficult situations. Proficiency in Microsoft Word, Excel and PowerPoint is required.

Experience in a people-facing service or hospitality role is an advantage. CRM experience and fluency in additional languages are also advantageous.

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Int Ref: JL - JO 29282

Xu Jia Ling

(Reg No.: R25159057)

BGC Group Pte Ltd (Outsourcing)

EA 05C3053