Customer Service Associate (Giordano Ladies)
GIORDANO ORIGINALS (SINGAPORE) PRIVATE LIMITED · Singapore ·
- Category
- Support
- Experience
- 1+ years
Job Summary:
We are looking for a Stylish, Confident and Customer-Oriented Customer Service Associate to join our Premium Ladies Wear team. You will be responsible for delivering a personalized and engaging shopping experience to customers while maintaining a sophisticated and well-presented store environment.
The ideal candidate should be well-presented and engaging, with strong communication skills, a good sense of fashion, and a passion for delivering exceptional customer service in a premium retail environment.
Job Description
- Welcome customers and provide professional and personalized service.
- Understand customers’ needs and recommend suitable ladies’ apparel.
- Provide professional fashion and styling advice to enhance the customer’s shopping experience.
- Assist customers with product selection, fitting and enquiries.
- Build strong customer relationships and encourage repeat visits.
- Promote products through effective upselling and cross-selling.
- Handle with cashiering, payment transactions and daily store operations.
- Replenish stocks and maintain attractive and organized product displays.
- Support visual merchandising and ensure the store maintains a premium appearance.
- Maintain store cleanliness and a welcoming shopping environment.
- Work closely with the team to achieve sales and service targets.
- Be flexible to work at different outlets according to operational manpower requirements.
Job Requirements:
- Minimum GCE ‘N’ or 'O' Levels or ITE qualification
- Minimum 1 year of retail experience, preferably in premium ladies’ wear. (Training will be provided)
- Experience in fashion, premium, or luxury retail will be an advantage.
- Able to work 5 days a week, including weekends and Public Holiday
- Passionate about fashion and able to provide basic styling recommendations.
- Outgoing, well-groomed, and customer service-oriented.
- Working locations at Suntec City, Wisma-Atria or Raffles City
Interested, please Whatspp to 8181-9562 for more information.