Customer Quality Engineer - Automotive Manufacturing in Lathrop

Job DescriptionJob DescriptionWe are seeking an on‑site Customer Quality Engineer & a liaison in Lathrop with being tightly connected to the Dallas plant. You will own fast containment, MRB/GP12 execution, and closed‑loop feedback that drives zero escapes on CTQ. You must read and interpret engineering drawings with GD&T (a.k.a. GN&D) and clearly communicate issues and risks with both customer and internal engineering.

Responsibilities:

· Customer‑site presence — Lathrop (100%)o Lead on‑site containment (stop/hold/segregate), build suspect lists, coordinate rework/returns.o Run MRB & GP12 for AOI‑flagged parts: image pull‑up, objective‑evidence review (e.g., continuity logs), pass/fail decisions; no ship without evidence.o Perform LPAs, line walks, verify corrective actions; maintain daily scorecards (DPPM, escape rate, time‑to‑containment).o Serve as the day‑to‑day voice to customer SQ/production; deliver concise, data‑first updates and recovery plans.o Support trials/builds/audits; collect early signals (fit‑up, assembly, electrical continuity) and escalate with annotated prints.o Align on change points and readiness with customer teams; feed learnings back to Dallas.o Close the loop with stamping/assembly/test/pack to prevent recurrence; align control plans, CTQs, and measurement methods.o Convert customer feedback into structured 8D/5Why/Is–Is Not; drive sustainable corrective actions.o Support AOI parameter tuning, continuity‑gate/“release‑code” processes, and eMRB/evidence capture (images, logs, sign‑offs).o Systems, data & communicationso Maintain SN‑level traceability: AOI images, MRB/GP12 decisions, objective measurements (e.g., continuity), and release codes.o Publish daily “Reno/Austin → Dallas” briefs (in English; Chinese summaries ): top defects, hotspots, escapes, ETA to clean‑point, risks/asks.o Escalate early with quantified impact and interim mitigations.o 30/60/90‑Day Outcomes· Day 1–14 (Dallas training): Complete Quality & Engineering onboarding; align CTQs, prints/GD&T, AOI rules, MRB/GP12 checklists; gain system access (eMRB/MES).· 30 days: Stand up GP12 lane & MRB checklist at Reno; enable image pull‑up + decision logging; agree SLAs (<2h to containment, <24h to suspect list).· 60 days: Zero CTQ escapes; ≥30% faster MRB re‑review cycle; live AOI–MRB–GP12 dashboard; first closed 8Ds with verified effectiveness.· 90 days: ≥50% reduction in repeat defects; release‑code gate active at ship points; PFMEA/control plan matched to actual risks.

Qualifications:

· 3–7 years in Supplier Quality / Engineering / Manufacturing Quality (automotive or high‑volume ).· Able to read and interpret engineering drawings with GD&T (GN&D)—feature controls (position/profile/flatness), datums, and basic stack‑ups; can communicate deviations clearly with design/manufacturing engineering using annotated markups.· Hands‑on with MRB, GP12/containment, AOI image review, defect mapping, and customer‑side interactions.· Proficient in 8D/5Why, SPC, control plans, PFMEA; comfortable creating measurement plans from prints.· Strong data skills (Excel/Sheets; bonus: Power BI/Tableau or basic Python for trend analysis).· Excellent cross‑functional and customer‑facing communication; decisive under time pressure.· : English required; Mandarin Chinese speaking (ability to summarize daily updates in both is a plus).· Able to travel routinely between to Lathrop, California.

:

· Experience in metal stamping/busbar/assembly; exposure to electrical/continuity checks and AOI tuning.· Prior engineer role at an OEM/customer site.· MES/QMS/eMRB experience and evidence‑based release processes; ability to draft bilingual work instructions.

Work Environment & Schedule

· Primarily on customer production floors and quality labs (PPE required).· Day shift with flexibility for off‑shift/weekend coverage during excursions, builds, or audits.

What Success Looks Like

· Zero CTQ escapes to the customer.· < 2 hours to containment; < 24 hours to a verified suspect list on any event.· Measurable reduction in MRB/GP12 rework via robust 8D closures and parameter/control‑plan updates.· Trust built with the customer through proactive, transparent, bilingual communication.

Location & Travel: 100% on‑site at the customer’s Lathrop factory. Routine travel between sites; occasional off‑shift/weekend support during ramps.

Onboarding: First 2 weeks full‑time in Dallas for Quality & Engineering training (process, CTQs, AOI, MRB/GP12, eMRB/evidence capture).