Customer Master Data Analyst

About Kennametal

With over 85 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Learn more at kennametal.com. Follow @Kennametal: Instagram, Facebook, LinkedIn and YouTube.

Customer Master Data Analyst

Job Summary:

The ideal candidate will have experience in customer data management and will be responsible for maintaining the accuracy and completeness

of customer data in our systems. The candidate will also be responsible for ensuring that customer data is properly integrated with other systems and that it is available to other departments as needed.

Key Job Responsibilities:

• Work closely with sales, finance, and logistics teams to ensure correct customer setup.
• Monitor data quality KPIs and take corrective actions as needed.
• Participate in system upgrades, data migrations, or integrations.
• Train users on data management best practices.
• Distribute leads to sales teams from trade shows, web campaigns, and other sources in Microsoft Dynamics.
• Assist global users and data stewards in master data issue resolution.
• Act as a subject matter expert for customer related attributes in SAP and Microsoft Dynamics projects; assist with testing enhancements and upgrades.
• Pull reports and perform ad-hoc analysis. Assist global users with creating reports from multiple data sources, combining data, and other data transformations.
• Run mass updates in SAP systems.

Requirements:

• Bachelor's degree in Business Administration, IT, Data Management, or a related field.
• Minimum 3 years of experience in Master Data administration, data integrity and quality assurance.
• Good experience with SAP.
• Experience with MDM tools will be viewed as an advantage.
• Excellent verbal and written English skills.
• Ability to work with numbers, spreadsheets, and large amounts of data.
• Ability to organize information and data sets, as well as integrate data from multiple sources and identify inconsistencies.
• Proficiency with Excel (VLOOKUP, pivot tables, etc.).
• Must communicate effectively with internal teams to gather and validate customer information.

What We Offer:

• Hybrid work model.
• Private medical care (Medicover).
• Multisport Plus card.
• Group life insurance (PZU).
• Pluxee Lunch Card.
• Flexi Benefits Card.
• Opportunity to work in a global organization with international teams.

Kennametal Inc. is an Equal Employment Opportunity employer.