Customer Due Diligence Officer - Onboarding Specialist

About Us

Rothschild & Co is a leading global financial services group with seven generations of family control and a history of over 200 years at the centre of the world's financial markets.

Our expertise, intellectual capital and global network enable us to provide a distinct perspective that makes a meaningful difference to our clients, communities and planet.

We have 4,600 talented specialists on the ground in over 40 countries around the world, enabling us to deliver a unique global perspective across four market-leading business divisions – Global Advisory, Wealth Management, Asset Management and Five Arrows.

As a family-controlled business built on relationships, we place a huge emphasis on our people and finding the right colleagues to take our business forward.

Rothschild & Co is committed to an inclusive and supportive environment where different perspectives are valued. We are focused on the attraction and recruitment, development and retention and progression of high calibre talent to ensure we and our clients benefit from the value of difference.

Location: Milan
Department: Operations
Contract: Full-Time | Permanent | CBA: banking, 3rd Professional Area | Salary Range: 38k-42k

Overview of Role

The candidate will join the Operations Onboarding team and will be responsible for the end-to-end management of the onboarding process for private and institutional Wealth Management clients, ensuring compliance with Know Your Customer (KYC) requirements and the Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) framework. This includes performing appropriate controls at client onboarding stage and during periodic reviews, in line with applicable local and international regulations.

The candidate will also guarantee compliance with applicable regulations (AML/CFT, MiFID II, FATCA/CRS) and high operational quality standards.

The role involves autonomy in handling moderately complex cases and continuous interaction with Front Office, Compliance, and other internal functions, contributing to the management of operational and reputational risks.

Key Responsibilities

KYC analysis and validation

• Collect, verify and analyse identification documents and supporting evidence for prospects as part of the onboarding process, and perform reputational checks.
• Assess client structures, including individuals, legal entities and their beneficial owners.
• Monitor decisions made by the Client Acceptance and Monitoring Committee (CAC) and the remediation of missing documents.

Risk assessment

• Identify high-risk clients, including Politically Exposed Persons (PEPs), sensitive jurisdictions and complex activities, for enhanced analysis by the Compliance teams.
• Ensure that onboarding files are compliant, considering the calculated risk level.

Ongoing monitoring

• Contribute to periodic reviews of client files in collaboration with the Relationship Management and Compliance teams, including the analysis of review forms and updated documentation, as well as control and validation through the client CRM tool.
• Handle AML/CFT alerts generated on incoming and outgoing banking and financial transactions initiated by clients, including wire transfers and securities transfers, from analysis through to supporting documentation requests and resolution.

Regulatory compliance

• Apply internal policies and regulatory requirements, including AML, FATCA, CRS and sanctions-related obligations.
• Monitor regulatory developments and contribute to the continuous improvement of procedures.

Internal collaboration

• Work closely with the Relationship Management, Compliance.
• Help raise awareness among Relationship Management teams of their KYC/AML obligations.
• Participate in thematic committees and ad hoc cross-functional assignments relating to client file reviews.

Requirements

• 2–5 years of experience in similar roles (in the banking sector/wealth management in compliance, client onboarding or KYC)
• In-depth knowledge of MiFID II, AML/KYC, FATCA/CRS regulations
• Proficiency in screening tools such as World-Check and Dow Jones
• Analytical mindset with a risk-based approach
• Rigour, attention to detail and analytical thinking
• Integrity and adherence to procedures
• Ability to manage complex situations and make well-reasoned decisions.
• Autonomy in handling requests
• Flexibility, agility and teamwork
• Responsiveness and reliability
• Experience with HNWI/UHNWI clients
• Experience managing complex structures (holdings, trusts, international setups)
• Italian (mother tongue) - English (fluent) - French (preferable)