Customer Account Manager - SDV Platform
Coretura · Göteborg, SE ·
- Category
- Sales
Coretura is building the software backbone for the next generation of commercial vehicles - a joint venture between two of the industry's biggest players, moving at scaleup speed. As Customer Account Manager, you'll sit at the center of that relationship, turning shareholder alignment into product momentum.
Our Vision & Mission
Coretura exists to build a Software Defined Vehicle (SDV) platform that redefines how commercial vehicles are engineered, updated, and monetized - jointly owned by Volvo Group and Daimler Truck, two competitors who are betting that shared infrastructure beats separate roads. Our mission is to deliver a common platform robust enough to serve multiple OEMs, while still giving each shareholder room to differentiate and win in their own markets. This is a company in active build-mode: fast-scaling, still shaping its own structures, and defined by the ambition to make software the center of gravity in trucking.
Your Quest
Coretura serves two OEM shareholders who are simultaneously its customers - a structural setup that creates constant, real tension: whose priorities make it onto the roadmap first, how do you keep a platform genuinely common when both owners want to differentiate, and what happens when a feature request from one side risks disadvantaging the other?
On top of that, the product itself is still under creation - and that creation often means guiding a broader shift from hardware-centric thinking toward a software-first mindset. We are building the platform and bringing the customers along the ride at the same time - which makes for a different kind of relationship than you would have with an established product. This calls for someone who can stay alert and contribute to technical discussion, keep continuous dialogue with the customer, set and manage realistic expectations continuously, and be comfortable challenging the customer with integrity and assertiveness. All while never losing sight of the platform value in the eyes of the customer.
This is where the CAM comes in. You are the person who must hold all of this at once- deeply representing your customer's interests, by your technical expertise staying close enough to the build process to manage expectations honestly, and making sure the platform stays coherent and competitive. Without someone actively managing this, roadmap decisions can drift away from customers expectation, trust erodes, and the "common platform" promise is at risk.
The Value You Bring
You turn structural relationships into a working partnership, so the customer feels heard and represented.
You manage expectations proactively around a product that's still being built - keeping the customer aligned and confident even as scope and timelines evolve.
You give Product Management and Engineering a translated, prioritized version of customer needs they can build against - instead of raw, competing demands.
You catch roadmap conflicts early, in structured governance forums, rather than letting them surface late as customer escalations.
You protect the long-term integrity of a shared platform while still helping your customer capture distinct value from it.
You push back where needed, transparently to ensure building the market-leading SDV platform intact.
What It Takes to Succeed in This Role
Experience in customer relations, or business development, ideally within automotive, commercial vehicles, or B2B tech and/or engineering background, product management/portfolio management with a strong business and stakeholder management.
Strong business acumen, able to weigh commercial trade-offs and connect customer requests to Coretura's broader strategic and financial interests.
Uncovering new customer needs and turning them into business opportunities through creative problem-solving
Sometimes driving the cultural shift from hardware-centric thinking to a software-first mindset.
Experience working with or close to product roadmap processes, from requirements through prioritization to sign-off.
Comfort operating in multi-stakeholder or joint-venture environments, including governance mechanisms designed for parity between partners.
Assertiveness - the ability to set expectations and challenge a customer constructively without jeopardizing the relationship.
Comfort operating with ambiguity, given that the product itself is still being built and requirements will keep evolving.
Strong organizational awareness and the ability to build trust across multiple levels of a complex customer organization.
Working understanding of software-defined vehicles, or the drive to ramp up quickly.
Structured, self-driven way of working, paired with strong communication and negotiation skills.
Fluent English; Swedish or additional languages are a plus.
Willingness to work regularly on-site at the customer as well as at Coretura's office in Gothenburg.
Next Steps
Ready to build the future of commercial vehicles?
We review applications on a continuous basis—so don’t wait to submit yours!
Last application date: 9/8
Questions?
Don’t hesitate to reach out to [email protected] if you have any questions regarding the process.
Please note we do not accept any applications via email and that this position will be posted during summer vacation. Therefore please expect feedback from w.32 and onwards.
About our recruitment process
We are committed to a safe and secure working environment. As a mandatory part of our recruitment process, we carry out drug and alcohol testing and background checks via 2Secure on the final candidate. The background check covers personal details, financial information, company engagements, legal matters, CV verification, media and internet presence, as well as a risk analysis and recommendation.
A negative drug and alcohol test and an approved background check are required before a formal offer can be made. All checks are carried out in accordance with GDPR, and candidates are always informed in advance.
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