Custom Program Manager

Custom Program Manager

Location: Singapore
Salary: SGD 12,000–15,000 per month, depending on experience

Job Summary

We are seeking an accomplished Senior Infrastructure Project Manager to lead the end-to-end delivery of large and complex enterprise infrastructure projects.

The successful candidate should have a strong background managing network, data-centre, cloud and cybersecurity workstreams within a systems integrator, telecommunications provider or global technology environment. This is a senior client-facing role requiring strong project governance, commercial management and executive stakeholder engagement.

This is a project leadership position. Candidates are not expected to perform hands-on network configuration but must possess sufficient technical understanding to lead infrastructure teams, challenge delivery risks and communicate effectively with technical stakeholders.

Key Responsibilities

• Lead the complete project lifecycle, from initiation and planning through implementation, transition and closure.
• Manage large-scale infrastructure projects involving enterprise networks, data centres, cloud platforms, cybersecurity and related technologies.
• Develop and maintain the overall project plan, work breakdown structure, milestones, dependencies and critical paths.
• Coordinate infrastructure architects, technical leads, track project managers, engineers, vendors and business stakeholders.
• Manage project scope, schedule, budget, resources, quality and customer expectations.
• Track project financials, including budgets, forecasts, procurement, vendor costs and commercial performance.
• Maintain comprehensive risk, issue, action and dependency registers, ensuring appropriate mitigation and escalation.
• Lead project governance meetings and provide clear progress reports to senior management, steering committees and executive stakeholders.
• Manage external vendors, technology partners and service providers to ensure contractual and delivery commitments are achieved.
• Ensure that delivered solutions comply with technical, security, quality and governance requirements.
• Coordinate testing, implementation, migration, cutover and operational readiness activities.
• Oversee the transition and handover of completed services to operations and support teams.
• Manage project changes, escalations and competing stakeholder priorities in complex customer environments.
• Build strong working relationships with customers and serve as the primary point of accountability throughout project delivery.

Required Experience

• At least 12 years of overall experience in information technology, with a minimum of 8 years in infrastructure project or programme management.
• Proven experience delivering large, complex and multi-million-dollar IT infrastructure projects.
• Strong project exposure across two or more of the following areas: Enterprise networking, Data-centre infrastructure, Cloud infrastructure, Cybersecurity Infrastructure, migration or transformation
• Experience coordinating multiple technical workstreams and cross-functional delivery teams.
• Strong understanding of network and infrastructure project lifecycles, including design, build, testing, migration, deployment and operational handover.
• Demonstrated experience in project financial management, procurement and vendor management.
• Strong governance experience, including executive reporting, steering committee engagement and senior stakeholder management.
• Excellent communication, presentation, negotiation and problem-solving skills.
• Ability to manage complex dependencies, tight deadlines and high-profile customer escalations.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
• PMP, PRINCE2 or an equivalent recognised project management certification is strongly preferred.

Preferred Background

Candidates from the following environments would be particularly relevant:

• Global networking or technology vendors
• Systems integrators and managed service providers
• Telecommunications companies
• Enterprise infrastructure consulting organisations
• Large government or regulated-enterprise transformation programmes

Experience managing Cisco-based infrastructure projects or working within the Cisco partner ecosystem would be a strong advantage.

Ideal Candidate

The ideal candidate is a confident and structured infrastructure delivery leader who can manage both the technical and commercial dimensions of a project. The person should be comfortable engaging executive stakeholders while also working closely with architects, engineers, operations teams and external vendors to achieve successful project outcomes.