CSA Customer Application Engineer (M/F/D)
Baker Hughes · Florence, Firenze ·
- Category
- Industrial engineering
Are you passionate about being part of a successful team?
Are you excited by the prospect of working for an industry leader in Energy Technology?
Join our team!
Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.
Partner with the best
The Long-Term Service Agreements are a cornerstone of the Baker Hughes strategy to provide a mutually beneficial superior Customer service ensuring stable and profitable business growth.
The Customer Application Engineer is a key experienced role within the Commercial Service organization, responsible for leading the definition, preparation, and management of the technical portion of LTSA proposals, with ownership of complex scopes, cost assumptions, and customer-facing technical deliverables.
As a CSA Customer Application Engineer you will be responsible for:
Interpreting customer technical requirements,
Defining and challenging the service Scope of Work,
Validating assumptions for existing and new technologies,
Ensuring cost accuracy, and identifying and mitigating technical and contractual risks.
Partnering with commercial, sales, engineering, and regional teams to optimize proposal competitiveness and will actively support customer negotiations on technical, operational, and risk-related topics.
Acting as a technical partner for the regional commercial team, contributing to deal strategy, driving alignment across functions, and supporting the development of competitive, risk-balanced, and customer-focused proposals.
Fuel your passion
To be successful in this role you will have
Bachelor’s degree in technical field from an accredited college or university
5-10 years of relevant industry experience in roles such as Project Engineer, Design Engineer, Application Engineer, Project Manager, or similar technical/commercial positions, with proven ability to manage complex scopes and customer-facing activities
Fluent spoken and written English
Traveling with short notice
Desired:
Master’s degree in engineering with focus on turbo-machinery from an accredited college or university
Industrial market knowledge and proven experience in service, commercial, project execution, or application engineering environments
Solid technical knowledge of rotating machinery, particularly gas turbines, including maintenance concepts, service scopes, and lifecycle cost drivers
Strong interpersonal, communication, and influencing skills, with the ability to engage effectively with customers, senior stakeholders, and cross-functional teams
Demonstrated ability to work collaboratively in a team environment while taking ownership of assigned deliverables
Able to communicate complex technical and commercial topics clearly and effectively to peers, leaders, and customers
Able to work autonomously, lead the development of complex technical/commercial solutions
GB/BB certified
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
The initial pay range for this position will be EUR 43.600 To 70.000.
The provisions of Contratto Collettivo Industria Metalmeccanica e della installazione di impianti will be applied to this position. Section VI – Titolo IV of that collective bargaining agreement relates to pay.
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.