CRM/Marketing Automation Specialist

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Experience: Minimum of 2 years of hands-on experience with HubSpot CRM or similar CRM platforms. Skills: Strong understanding of CRM best practices, data management, and workflow automation. Technical Skills: Experience with HubSpot integrations, CRM customisation, and basic knowledge of HTML/CSS is a plus. Analytical Skills: Ability to interpret data and generate actionable insights from CRM reports. Communication: Excellent verbal and written communication skills, with the ability to train and support team members. Problem-Solving: Strong attention to detail and a proactive approach to identifying and solving issues.

Core responsibilities:

HubSpot Management: Oversee the setup, customisation, and daily management of the HubSpot CRM, including creating and maintaining pipelines, contact records, and other database elements. Data Management: Ensure data integrity by regularly cleaning and updating contact records, removing duplicates, and managing data imports/exports. Workflow Automation: Design and implement automated workflows to streamline processes, such as lead nurturing, sales follow-ups, and customer onboarding. Lead Generation & Tracking: Monitor and analyse lead generation efforts, track leads through the sales funnel, and ensure accurate reporting on conversion rates. Integration & Customisation: Integrate HubSpot with other business tools and software, ensuring seamless data flow across platforms. Reporting & Analytics: Generate and deliver regular reports on key CRM metrics, such as lead conversion, sales pipeline progress, and marketing campaign effectiveness. User Support & Training: Provide training and support to sales, marketing, and customer service teams to ensure effective use of HubSpot tools and features. Continuous Improvement: Stay updated on HubSpot’s new features, tools, and best practices to recommend enhancements that improve productivity and results.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!