CRM Manager

Real People. Real Impact. One Crazy-Good Team.
Let’s Start With a Hello
We’re not just building a casino — we’re building a product ecosystem focused on retention, monetization, and smart scaling across markets. Backed by a major industry holding, we’re a rapidly growing international online casino brand — and we’re looking for a Bonus/Promo Manager to lead our bonus strategy and directly impact core business metrics.
Who We Are
We’re a fast-scaling iGaming product team with big ambitions and powerful backing. Our mission is to create a next-gen casino experience driven by personalization, player loyalty, and data-led strategy.
Our culture?
Bold.
Analytical.
Product-first.
Focused on growth — not bureaucracy.
What You’ll Be Doing (Bonus Manager)
Developing and implementing a unified bonus policy across departments.
Aligning bonus strategy with product, CRM, marketing, and analytics teams.
Setting standards for bonus management: eligibility rules, selection criteria, and limits.
Monitoring execution and continuously optimizing strategy based on data.
Analyzing promo/bonus performance: LTV, ROI, Retention, ARPU.
Collaborating with dev, product, and marketing to implement bonus mechanics.
Contributing to strategies for player motivation, retention, and personalization.
Researching market trends, analyzing competitors, and bringing in cutting-edge gamification practices.
What Makes You a Great Fit
Experience in gambling or betting in roles related to bonuses, CRM, marketing, or analytics.
Deep knowledge of bonus mechanics and retention strategies, with an understanding of their economic impact.
Ability to calculate campaign performance — from free spins to complex gamified flows.
Strong analytical mindset: confident with metrics, dashboards, reports, and A/B testing.
Proven collaboration with product, marketing, and development teams.
Strong communication and management skills, systems thinking, and a results-first attitude.
What’s In It for You
A key role in a high-performing product team in the competitive iGaming market.
Real influence on the product, strategy, and user experience — from concept to scale.
Professional development support: courses, conferences, trainings.
Freedom to make decisions, no red tape, fast feedback loops, and true ownership.
Let’s Wrap It Up
If you know how to turn bonuses into business growth and players into loyal fans — we’d love to meet you. Come shape the future of iGaming with us.