CRM Business Analyst Dynamics 365
Capgemini ·
- Category
- Business analysis
- Company size
- 1000+
A consulting business analyst role at Sogeti (part of Capgemini Group) in Göteborg, Sweden, advising clients on getting the most from their Microsoft Dynamics 365 CRM systems — analyzing sales processes, proposing and implementing improvements, and leading workshops.
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.
CRM Business Analyst Dynamics 365
Your role
As a Business Analyst with Sogeti, you will be involved in guiding clients on how to maximize their CRM system's potential. You will collaborate with clients to understand their sales processes and CRM needs, and propose and implement necessary changes and improvements.
In this role you will play a key role in:
- Collaborating with clients to understand their sales processes and CRM needs.
- Guiding clients on optimizing their CRM systems for maximum efficiency.
- Proposing and implementing necessary changes and improvements.
- Leading workshops and sharing your knowledge with team members.
Your profile
- Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
- Strong problem-solving skills combined with attention to detail and dedication.
- Professionalism in a consulting role and a collaborative team spirit.
- Comfortable leading workshops and passionate about delivering value to clients.
What we believe you will enjoy about working here:
- Innovative Environment: With us, you get the chance to work with the latest technology and be part of a dynamic team that loves creating value through innovation.
- Career Development: We care about your future and offer development programs and certifications in the latest technologies, so you can grow and become the best version of yourself.
- Flexible Work: We understand that life is more than just work. Therefore, we offer opportunities for remote work and flexible working hours to promote life-work balance and wellbeing.
- Team Spirit: We are like a big family with a great team spirit. By living according to our values of courage, passion, teamwork, and entrepreneurship, we create a work environment where everyone can thrive.
Application
We warmly welcome your application today, selection is ongoing! If you would like to know more or have questions about the position or the recruitment process, please contact team manager Emelie Thelin at [email protected].
As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.
About Sogeti
Part of the Capgemini Group, Sogeti Sweden, with 19 offices including 1,200 employees, makes technology simple and impactful. We specialize in AI-driven solutions across quality engineering & testing, data and cloud, quickly turning ideas into action. Sogeti delivers real outcomes, helping organizations innovate confidently and realize value from day one. We are agile and responsive, leveraging our strong partnerships. Our local teams work side-by-side with clients, building close relationships by understanding their world. Together with the Capgemini Group’s global strength and industry expertise, we create results that scale, Right here. Right now. |