Creative Operations Manager

Job Description

Join the team empowering the world to design

Hey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut!

At Canva, our mission is to empower the world to design—and we’re growing fast across the globe. With over 250 million monthly active users in over 190 countries, we’re on a mission to make Canva the most loved brand in the world. To support this ambition, we’re building a world-class growth marketing team that’s deeply local, highly creative, and relentlessly performance-focused.

We're looking for a Creative Operations Manager to be the operational engine behind the growth creative flywheel and broader creative operation in France. You'll partner with our Growth Marketing Lead, Creative Strategist and France Country Team to turn concepts into shipped, trafficked, measured work, every sprint, across every channel.

About the role

As the Creative Operations Manager for France, you'll be the right hand to the Creative Strategist and the operational backbone of the local creative pod. You'll own the rails that keep the flywheel spinning. The briefs, the pipelines, the partners, the trafficking, so the team can ship a high volume of high-quality creative every week and actually learn from it.

This role sits at the intersection of production, creative ops. and project managment. You'll need enough creative sensibility to know what good looks like on Meta, TikTok and YouTube, and enough operational rigour to make sure every asset is briefed clearly, made on time, trafficked correctly, and tagged so the data flowing back tells us something useful.

As part of this role, you'll report to the Creative Strategist and work closely with the broader marketing and country team. You'll be hands on and work with supporting content administrators and partner with creators, editors and external production partners across France.

What you'll be doing

🎬 Run the end-to-end production engine for growth creative Own the production pipeline that powers weekly sprint cycles, from brief through shoot/edit through delivery. Keep a steady drumbeat of always on content in Meta, TikTok, YouTube and other channels with the operational headroom to flex up for bigger swings and brand moments when they arise.

📱 Produce for social-first channels, not for ads You understand how content actually gets made for modern feeds. Vertical, native, fast, iterative, creator-led. You know the difference between a TVC re-cut and a concept built for the platform, and you can coach internal teams, freelancers and creators through producing for it.

🌟 Find, close, and unlock great creators You can spot great creator talent in France, how to get them on a call, close the deal, and onboard them fast. You'll partner with the Creative Strategist to brief, coach and pull the sharpest work out of every creator on the roster. You’ll help manage relationships, scale the winners and find new partnerships.

🤝 Be the right hand to the Creative Strategist Partner closely with the Creative Strategist across the full flywheel: briefing, casting, scheduling, production, delivery, post-mortems. They lead the thinking; you make sure it ships. Translate creative ambition into executable production plans, flag trade-offs early, and protect the work from operational friction.

🗂️ Own ad trafficking, classification, and asset hygiene You'll be the operational owner of how creative gets into platforms and it's tagging. Naming conventions, implementing global taxonomies, creative metadata, trafficking into Meta/TikTok/YouTube ads managers.

👥 Lead and work closely with a content admin team Lead and collaborate with content administrators in Manilla. Give them clear direction, raise the bar on their work, and help them grow into stronger operators. You'll ensure up the systems and ways of working facilitate them working ship at pace without dropping balls.

🤖 Accelerate workflows with AI and modern tools Use AI tools to speed up briefing, asset versioning, localisation, tagging and admin. Look for ways to remove friction from the pipeline so the team can spend more time on the work that matters and less time on the work that doesn't.

💰 Manage vendors, budgets and partners Run the relationships with creators, editors, agencies and freelancers in France. Briefing them clearly, holding them to timeline and quality, and using them efficiently. Own budget oversight across third-party production, flag risks early, and find smart solutions when plans shift.

👑 Champion the FRANCE market Bring local production knowledge. The vendors, the creators, the platforms, the cultural nuances that affect how content gets made and what lands. As we scale across France, collaborate with Creative Operations Members in adjacent markets to share systems, partners and learnings.

You’re probably a match if you have:

• 4+ years of production experience, ideally spanning agency and in-house, with meaningful time on social-first and performance creative. Not just brand films and TVCs.

• A track record managing always-on content pipelines at volume. You've shipped weekly, not just quarterly, and know how to keep quality high when speed is non-negotiable.

• Hands-on familiarity with ad trafficking and creative classification across Meta, TikTok and YouTube. Naming conventions, asset taxonomies, ads manager workflows, and how creative metadata feeds reporting.

• A working understanding of what makes social-first creative perform. Hooks, formats, vertical video, creator content. You don't need to write the strategy, but you need to know what good looks like.

• Experience working hand-in-glove with a Creative Strategist, Creative Director, or performance creative lead.

• Experience working with creators and getting content that has worked at scale in the past.

• People leadership experience, you've managed coordinators or admins and helped them grow and get the most out of their work.

• A network of trusted creators, editors and production partners in France, or the proven ability to build one quickly.

• Excellent project management instincts: you can hold multiple sprints at once, prioritise under pressure, and keep stakeholders informed without over-engineering the process.

• Comfort with ambiguity, you can build structure where none exists and adapt quickly when priorities shift.

• Excellent French and excellent English, with an eye for tone, nuance, and cultural resonance in creative work.

• Demonstrated use of AI tools to accelerate workflows and improve output quality.

About the team

You'll be part of a highly collaborative, fast-moving, and passionate marketing team that blends creativity and data to make magic happen. In this role, you'll help Canva show up at its best in France and fuel growth by bringing performance and creativity together in every campaign.

What’s in it for you?

Achieving our crazy big goals motivates us to work hard, and we do, but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Additional Information

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.