Creative Operations Analyst

Company description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and promotes affirmative action.

Job description

We are looking for someone to work in the Creative Chapter, supporting the evolution of the discipline by connecting strategy, operations, and creativity, ensuring organization, consistency, and efficiency for the team, as well as supporting the implementation of new tools, work models, and innovation initiatives.

Qualifications

Main responsibilities Asset Management and Creative Governance

• Manage and evolve the proprietary image bank and other creative assets of the area.
• Ensure organization, updating, and accessibility of materials.
• Support the creation and maintenance of playbooks, guides, templates, and best practices for the creative discipline.

Vendor and External Team Management

• Handle the operational side of creative vendors, production companies, freelancers, and partners.
• Carry out onboarding processes, documentation, access management, and performance tracking.
• Act as a focal point between internal teams and external partners.
• Support demand organization and external resource allocation when necessary.

Discipline Training and Development

• Organize training, workshops, events, and development actions for the creative team.
• Support initiatives for disseminating knowledge, trends, and market best practices.

Internal Communication and Work Promotion

• Produce content for internal channels, newsletters, and department announcements.
• Support the promotion of the team's cases, achievements, and best practices.

Management of the Motion Hub and On-Demand Freelancers

• Monitor capacity, utilization, and hiring needs for motion designers.
• Ensure alignment between creative quality, deadlines, and available resources.

Support for Creative and Innovation Fronts

• Act as an Art Director on campaigns (Key Visual and rollouts) on an occasional basis.
• Participate in the implementation and evolution of automation, AI, and templating tools.

Qualifications

• Higher education in Advertising, Graphic Design, or related fields.
• Experience in art direction for campaign creation and rollouts.
• Knowledge of creative production processes and campaign development.
• Excellent organization, communication, and ability to articulate with different stakeholders.
• Experience with Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, PPT, and AI in creation.
• Proactivity and autonomy.

Additional information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

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