Correctional Support Trades Supervisor I - Campus at Lookout Mountain

Department Information

Please note: This recruitment may be used to fill multiple vacancies.

Physical Location:

Campus at Lookout Mountain Youth Services Center
2901 Ford Street
Golden, CO 80401

About the Division of Youth Services:

Description of Job

You are required to work at your assigned work location during your scheduled work times.

Please note: Work arrangements are subject to change at any time.

Job Assignment:

The purpose of the work unit is to provide a statewide continuum of services and programs to access, treat, and control youth placed in its care for delinquent behavior.

This position exists to manage the food services program in a juvenile correctional facility and to oversee the youth food service work program. The individual managing this program must supervise staff; provide quality meals to youth and staff; and to ensure compliance with regulations, policies, and standards.
SUPERVISE YOUTH. Position has supervisory responsibility for youth participating in a food services work program and has supervisory responsibility for youth offenders. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the selection and removal of the offenders involved in the program. Work involves providing the direct care, safety, security and supervision of adjudicated and/or pre-adjudicated youth in a locked setting to include the kitchen on-site. Supervision for safety is a function of appropriate staff location, mobility and continual observation of youth in accordance with DYS Policy 10.4. Enforce established security rules and behavior of youth, orient youth to the unit/facility and agency rules and routines, and, intervene early in potentially or actively volatile situations. Provide immediate intervention in crisis situations. Employ sound judgment and emotional control when evaluating possible crisis in a timely manner taking into consideration the physical and mental well-being of all juveniles and staff. Participate in defusing and debriefing of all incidents pursuant to prevailing DYS Policy. Monitor movement of youth in unit or through agency, escort and transport to activities or appointments internal and/or external to the agency, conduct searches of persons, property or areas according to schedule or as needed. Ensure that pat searches are conducted by a same sex staff member, except in the case where a juvenile identifies as transgender or intersex, the search is to be conducted according to the juveniles stated preference in accordance with DYS Policy 13.9. Identify, document and seize contraband as directed or appropriate. Actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner. When all other attempts to de-escalate youth have failed, adhere to the Youth and Staff Safety Protocols. Monitor, participate, support and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Special Management Programs). Actively supervise to support prevention of sexual contact in the facility, adhere to all PREA Policies and Federal Standards.

MEAL PREPARATION AND SERVICE. Prepare food properly ensuring correct temperatures are maintained, presentation is attractive and meals are appetizing. Follows menus and recipes and ensures the youth follow menus and recipes that comply with the National School Lunch Program (NSL), School Breakfast Program (BP) and DYS policies and procedures. Make appropriate substitutions that are in-line with NSL/BP guidelines, and ensure that the products are portioned correctly. Enter data into production worksheets. Prepare, serve, and clean after meal services with the assistance of youth enrolled in the vocational program. When recipe changes are required, document changes and submit report to facility food service manager. Responsible as a lead worker to delegate any prep, cooking, or cleaning to youth and/or support staff as needed. Serves food or ensures that food is served in the correct quantities according to the DYS recipes.

SAFETY AND SECURITY. Anticipates and identifies potential safety and security problems and reports problems to the food service manager. Provides oversight, supervision, intervention, and evaluation of youth to assure the safety and security of property and staff. Recognizes safety hazards. Ensures that food service equipment is properly utilized. Enforces safety policies and practices to reduce or prevent slips, trips, falls, burns, etc. Inventory sharps, tools, and utensils according to facility policy and procedures to ensure safety. Follows facility key policy and procedures to ensure doors are kept locked. Correctly notifies appropriate parties in the event of equipment failure and forwards the appropriate details to the supervisor (to include work order number, date and time of malfunction, and parties notified). Ensures that chemicals are stored and used properly. Trains youth on fire prevention and evacuation procedures.

SANITATION. Ensures that proper sanitation procedures are followed according to guidelines. Verify compliance by recording and documenting results. Ensures that food services equipment and physical plant of kitchen are cleaned on a regular basis as assigned to keep them free of food particles, dust, and bacteria. Controls times and temperatures of food to prevent food borne illness. Documents, as indicated by facility procedures, all necessary data relevant to daily kitchen operations and the prevention of food-borne illnesses in accordance with DYS Policy 10.7. Ensures storerooms are free of debris, organized, and are in compliance with state health regulations, DYS Policy, facility-specific procedures, and state audit standards.

INVENTORY CONTROL. Assists in taking a physical count of the inventory at least once a month. Requisitions food and food service supplies at least once a month and as needed in the absence of the facility food service manager. Inspects food and food service supplies for accurate quantity and condition upon arrival to the facility. Rejects food and supplies that are inadequate. Stores raw food and food supplies utilizing a FIFO inventory method. Date all food products upon arrival, ensuring date is visible. Signs requisitions and submits to the facility food service manager. In the absence of the manager submits the requisitions and invoices to the DYS food service program assistant. Understand food costs and how substituting products may affect plate costs. Assists with the delivery of orders throughout the week, place all food/paper products away, rotate stock, and ensure that all products are accounted for and correctly invoiced.

TRAINING AND MEETINGS. Attend and actively participate in all assigned training and successfully complete any/all testing or other requirements for such training. Maintain required certifications as appropriate. Successful completion may be known or recorded by score or demonstration of skill. Meet and keep current on all mandatory training pursuant to prevailing DYS Policy. Successfully complete DYS Pre-Service, Facility Training and Orientation process as a new employee. Maintain and support the Division’s prevailing behavior management and intervention strategies.

EDUCATE YOUTH. Assists with the facilitation of the culinary program curriculum. Instructs youth on food service tasks by reviewing the information in relevant manuals, textual materials and watching and discussing food service videos, etc. Administers written and practical exams and tests relevant to the culinary program. CSTSIs are responsible for grading tests, evaluating an individual youth’s performance, and documenting their progress through written, electronic, and/or personal communication to the food service manager, client manager, counselor, educational department, and/or treatment team. Prepares competency checklist for a certificate of completion which lists mastery of identified skills, manages a youth’s individual file which contains their testing materials, completed certificates, and/or classroom materials the youth wishes to take with them upon their release. This position assists in the facilitation of any events relevant to the learning environment associated with the culinary program.

OTHER DUTIES AS ASSIGNED. Other duties and special projects as required.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Work experience must be specifically documented in the work experience section of your application.

Preferred Qualifications:

• Two years of documented supervisory staff oversight. Examples may include, but not be limited to, staff performance review expectations, staff training, staff development and any relevant supervisory accomplishments achieved during the time period of staff oversight.

Conditions of Employment:

• Full Background. CDHS employees (all Direct contact with vulnerable persons):
  CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)
• Must be at least 21 years of age.
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Motor Vehicle Record (MVR) Check,
• Must possess a valid, non-restricted Colorado Driver’s License or an non-restricted U.S. Driver's License for positions within 30 miles of the CO state border
• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date.
• Shift Work –Subject to assigned shifts, may be required to work breakfast, lunch or dinner shifts
• Use, Handling, or Exposure to hazardous materials. Various cleaning agents are used in the kitchen.
• Travel - Travel to assigned trainings and/or alternate work sites.
• May require flexibility to run shifts at another youth services location
• Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

  • Disclose that information on the application.

  • Explain why the prior termination or resignation should not disqualify you from the current position.

  • Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
    
    
    
    

CDHS Selection Process Explanation

• Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Minimum Qualification Screening Process

• A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

• You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

• After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

• Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

• If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

• Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email ([email protected]), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

How to Apply

Need help with your application? Click here.

The Assessment Process

For additional recruiting questions, please contact [email protected]

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

EEO Statement: The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.