Contracts Manager-CFRD

The Company

C. Caswell Engineering Services Limited are a highly established family business, operating from our base in Haslingden, Lancashire for over 50 years. We carry out HVAC projects all over the UK from design through to manufacture and installation and have a strong customer base in the restaurant sector. We are licenced manufacturers of CASWELL FIRESAFE® a leading global brand of fire resisting ductwork and supply certified systems to a wide range of industries and customers.

The Role:

We are looking to recruit a Contracts Manager for our CASWELL FIRESAFE® Fire Resisting Ductwork installations. The role is varied with managerial responsibility for the Project Managers, Project Engineers and contracts undertaken by Caswell FRD including:

• Ensure the delivery of all projects within budget and on time.
• Maintain Customer Relations to develop and grow our business.
• Satisfy all current Health & Safety legislation.
• Develop and mentor the Project Management team including identifying training requirements
• Ensure compliance with regards to CASWELL FIRESAFE® specifications.

Main Duties and Responsibilities

Contract Office Management

• Manage our team of Project Managers and project engineers. This will involve coaching, training, supporting, allocation of work and managing their workload.
• Ensure Project Managers and Draughtsmen perform to the levels and standards expected of them and in line with their job descriptions.
• Identify training needs within your department and recommend training course if necessary to develop the staff in the contracts department.
• Help maintain a good working environment within the contract's office.
• Hold regular contract office meetings to review status on contracts and identify/resolve arising issues.
• Co-ordinate with other departments and provide sufficient detailed information to the relevant department heads to allow them to plan their resources.
• Develop and review operational procedures within the Contracts Department to improve efficiency and to ensure they meet the requirements of our quality procedures.
• Liaise with the Company's Quality Team to ensure our quality procedures are followed and developed to meet the needs of the company and the Quality certification body.
• Keep a programme of all projects progress to communicate through the company.

Contract Management

• Contract Review of all Caswell Orders, reviewing Tender, Customer Order and Terms & Conditions.
• Negotiate Contract Terms & Conditions with the customer.
• Attend Pre-Contract meetings and take responsibility for entering into a contract with customers ensuring the best interests of the company are met at all times.
• Take ownership of all contracts and liaise/supervise the Project Managers and Engineers.
• Liaise with production to ensure our products are manufactured to programme as efficiently as possible.
• Liaise with installation department and where necessary source and manage sub-contractors to ensure projects are sufficiently resourced to meet customer requirements.
• Ensure projects that are undertaken are fully in accordance with the company and site Health & Safety Requirements.
• Plan and programme contracts to meet customer demands and in conjunction with all departments to ensure projects are delivered on time, within budget and to the highest quality.
• Take commercial responsibility for the department.

Project Management

• Liaise with the client and appointed representatives (architects/consultants/contractors)
• Negotiate with sub-contractors and suppliers for project specific materials and services, ensuring 'best value' on price, quality and reliability.
• Lead and manage the team involved in the project, including Project Managers, Project Engineers, site staff and sub-contractors taking overall responsibility for the performance and delivery of the project.
• Manage the client's relationship through regular communications, keeping them informed of progress and checking satisfaction levels to ensure that any difficulties can be resolved. Monitor the programme and resources throughout the project to ensure the programme deadlines are met.
• Prepare and issue Health & Safety plans, Risk Assessment's, Method Statements and ensure they are signed, understood and adhered to.
• Commercial management of projects, preparing: Applications, Variations, Final Accounts and Invoices in a timely manner.
• Process internal orders through the company (works orders, site requisitions, delivery notes)
• Complete accurate daily time recordings of hours worked using the correct systems.
• Practice good housekeeping and work in a tidy and organised manner.

Sales & Estimating

• Responsibility for management of customers to develop our business.
• Liaise with Estimating Manager to take the lead in negotiating the winning of contracts.
• Support Estimating Manager with technical and commercial support.
• Develop and cultivate good relationships with customers and prospects.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives.

Benefits

Competitive Salary + Mobile phone + Company Pension + Death in Service cover + Company Sick Pay + Employee Assistance Programme + Company Social Events + Free on-site parking.

Hours of Work

The core hours are 37.5 per week, Monday to Friday, it may be necessary to work outside your core hours to meet business needs.

Qualifications, Knowledge and Experience

Technical/Professional Knowledge, Skills and Qualifications

• Project Management
• Good understanding of Ventilation and Air Conditioning Systems and design.
• Good understanding of the products and services that the company can offer
• Good understanding of Quality, Health, Safety and Environmental management policies and procedures.
• Knowledge of the 'Construction (Design and Management) Regulations.
• Budget management.

Personal attributes/Competencies

• A role model for reliability, integrity and professionalism.
• Committed to building positive team relationship and attitudes.
• Strongly customer focused
• Flexible and willing to do whatever is required to get the job done.
• Well organised in managing own and team workload.
• Committed to quality and continuous improvement.
• Willing to be fully accountable for their own and team's performance and actions.
• Actively focused on self-improvement.

Essential Requirements

• Experience of managing Ventilation and Air Conditioning/Building Services Projects.
• Knowledge of the 'Construction (Design and Management) Regulations.
• Good understanding of Health, Safety & Environmental requirements.
• Good IT skills - Word, Excel, Access and Microsoft Project

Desirable

• Degree/ HND/HNC in Engineering/Building Services
• Project Management Qualification
• General Management/Operations Management Qualifications.
• Knowledge and Understanding of Ventilation and Air Conditioning Design.

The successful candidate with have the following competencies:

Quantity of Work - Accomplishes assigned work and is reliable and flexible in ensuring the job gets done within the required time. Well organised and able to prioritise and plan workload effectively.

Quality of Work - Work is well executed, thorough, effective, and accurate. Committed to high levels of quality and continuous improvement. Displays a strong attention to detail. Commercially aware and acts to minimise costs.

Knowledge of Job - Knows and demonstrates how to do all phases of assigned work given experience levels to date.

Relationship with Supervisors - Responds positively to supervisory directions, seeks advice on ways to improve and follows advice given.

Co-operation with Others - Communicates effectively and shows respect, integrity, and professionalism. Builds positive relationships and works well within a team..

Attendance and Reliability - Arrives on time and demonstrates consistent attendance. Follows reporting procedure when late or absent. Retains accurate daily time recordings.

Initiative and Creativity - Self-directed, resourceful, and creative in meeting objectives. Assimilates information quickly and easily.

Capacity to Develop - Demonstrates the ability and willingness to accept new / more complex duties / responsibilities. Finds the role interesting and is open to continual professional development and training.

Performance - Performs consistently well. Confident in their own abilities with good problem-solving skills. Willing to be fully accountable for their performance and actions.

Career Planning - Aspirational and expresses an interest for further development and has interest in all areas of the business.