Contracts Analyst

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Job Category

Global Affairs

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Contracts Analyst’s main responsibility will be to support Salesforce sales, alliance, professional services, procurement and other relevant organizations in Japan, South Korea and Taiwan in structuring commercial transactions, and drafting and negotiating commercial and procurement agreements. More specifically, the Contracts Analyst will:

• Draft, review and negotiate main services agreements, order forms, professional services agreements, statement of work, non disclosure agreements and other types of commercial agreements between customers or partners and Salesforce or its acquired entities in support of sales and other relevant organizations in Japan, South Korea and Taiwan;

• Draft, review and negotiate standard purchasing agreements, global services agreements, hosted services agreements, statements of work, purchase orders, sponsorship agreements, non disclosure agreements and other types of procurement agreements with suppliers in support of procurement and other relevant organizations in Japan

• Review questions from existing and potential customers, partners and suppliers about existing contracts and give appropriate interpretations and answers;

• Handle customer, partner and supplier complaints and potential disputes in partnership with internal stakeholders to achieve resolution;

• Partner with revenue recognition, sales operations, pricing, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes;

• Team up with other members within legal & corporate affairs organization to optimize support to the business and obtain any required approvals from internal stakeholders;

• Assist with localizing and improving standard form agreements and legal processes that are customized for Japan, South Korea and Taiwan;

• Provide client education and training on relevant legal issues;

• Participate in cross-regional team projects; and

• Actively contribute to the Japan, South Korea and Taiwan Commercial Legal team’s ongoing development of knowledge, skills and processes.

Required Experiences and Skills

• 3 or more years of combined experience in law firm and/or in house legal department including experience negotiating and drafting agreements

• Practical business judgment and a keen understanding that the business teams rely on your expertise and efficiency to close the deal

• Highly responsive, proactive, flexible, client service-oriented attitude with a can-do spirit

• A sense of optimism, ownership and commitment to achieving meaningful results

• Flexible, adaptable, resilient, eager to continually learn and develop professionally

• Ability to organize, prioritize and meet deadlines in a fast and demanding work environment

• Preference for and an ability to multi-task on a daily basis and even more so when presented with changing priorities and deadlines

• Articulate, persuasive, and concise written and verbal communication skills both in English and Japanese languages

• Ability to quickly establish and consistently maintain collaborative working relationships with internal clients and legal team colleagues

• Strong desire to take initiative and work independently, when needed, to solve problems effectively and efficiently

• Desire to listen with open mind to others’ perspectives to improve own ways and behaviors

• Enthusiasm for the work and eagerness to learn even in challenging environments

• Intellectual curiosity and interest in the technology industry and familiarity with technical concepts in web applications/cloud computing/Artificial Intelligence

Desired Experiences and Skills

• Substantial experience in supporting sales organization as an internal client

• Experience working for a global technology company

• Familiarity with Japanese laws and regulations applicable to web applications/cloud computing/AI business

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.