Consultant Project Manager; Transformation Lead (Hybrid)

Transformation Lead

Location:
Two days onsite in Helsingborg, Sweden

Background:

The Transformation Lead will play a crucial role in planning, facilitating, and driving the transformation activities for the Technology Services Operating Model (TSOM). This role requires a close collaboration within a triumvirate, consisting of the TS Manager, Program Manager, and the Transformation Lead.

• TS Manager: Provides strategic and tactical leadership.
• Program Manager: Responsible for the holistic planning and execution of the TSOM program.
• Transformation Lead: Drives the change related to structures, processes, enabling technologies, and the new Ways of Working (WoW).

The Transformation Lead will be responsible for ensuring the successful implementation of the operating model by focusing on the following key transformation areas:

• Strategy: Create a comprehensive view of the operating model design, outlining each layer of the structure and leading the transformation activities.
• Sourcing Strategy: Oversee the overall strategy for Technology Services, including key portfolio offerings (product taxonomy and services).
• People: Design the organizational structure, identify key roles, and determine the necessary competencies.
• Processes: Redesign key consumer journeys, define new WoW in a product-centric organization, and establish governance, measurements, and metrics (OKRs).
• Technology: Develop a strategic technology portfolio and roadmap covering technology rationalization, platform maturity, enablement, automation, AI/ML integration, and "shift-left" initiatives.
• Change Management & Cultural Transformation: Lead change management and cultural evolution across the organization.

Key Responsibilities:

• Develop and execute a detailed plan for the TSOM transformation.
• Align the new operating model with strategic objectives.
• Collaborate with cross-functional stakeholders to ensure alignment and successful delivery.
• Continuously monitor progress, adjust strategies as needed, and drive cultural change across the organization.

Requirements:

To succeed as a Transformation Lead, the following skills and experiences are required:

• Deep understanding of operating models, including their relation to strategic planning, process execution, technology enablement, and governance.
• Proven experience leading significant and critical transformation initiatives.
• Strong analytical skills and the ability to balance complex dependencies while maintaining direction.
• Excellent communication skills, with the ability to manage and align stakeholders at various levels.
• High emotional intelligence, with the ability to read people and drive change effectively.
• Persistent and driven to achieve progress, regardless of obstacles.

Top 3 Essential Competencies:

1. Deep understanding of operating model characteristics, including links to strategic planning, process execution, technology, and governance.
2. Senior experience leading large-scale, critical transformation initiatives.
3. Ability to balance numerous complex dependencies while maintaining focus and direction.

This role offers a unique opportunity to lead a transformative initiative that will redefine Technology Services for the future