Construction Technician/Field Service Engineer Knoxville TN

Segra is searching for a qualified and experienced Construction Technician/Field Service Engineer (Knoxville TN) to join us in a full-time capacity.
Location Requirement:
The work arrangement for this role is in office onsite 5 days each week.

Role Overview:
The Construction Technician/Field Service Engineer will oversee the construction activities that take place on the worksite and will be primarily responsible for the supervision of construction contractors in the field. The CT/FSE will plan, implement, and oversee construction efforts at several work sites within their designated market. The CT/FSE will assist in the day-to-day activities of the network, including but not limited to equipment installation, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting.

The Construction Technician/Field Service Engineer will report on field progress to the Construction Manager and/or Project Manager to ensure all projects are completed within the parameters set forth in the estimated timeline. The CT/FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals. The Construction Technician/Field Service Engineer will also be required to be on call to cover emergency repair and maintenance activities.

Required Qualifications:

High School Diploma or GED Required and/or a combination of job-related experience.

Preferred Qualifications:

2+ years of general construction experience, telecom equipment installation experience preferred.
Assist in monitoring and reporting inventory/material usage during construction cycle.
Ability to effectively lead a crew to the completion of and in conformance with schedule, customer requirements and budget guidelines.
Assist with the identification and troubleshooting of construction problems and offer timely and safe solutions.
Knowledgeable with DC power to support tertiary power applications.
Good planning and organization skills to balance and prioritize work.
Some travel will be expected, both overnight and daily travel
Excellent understanding of construction, engineering, and permitting prints.
Safe driving record.

About Segra:
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.
At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave
Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range:
$27.20 - $33.97

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.